PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about B And H Photo Video and CCTV Security Pros as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

B And H Photo Video
CCTV Security Pros

B And H Photo Video and CCTV Security Pros Overview

Total reviews
13
3
Company responses
1
0
Issues resolved
0
0

B And H Photo Video and CCTV Security Pros Consumer Ratings

Rank
28 out of 292 in Photography category
49 out of 242 in Security and Protection Services category
Customer service
65 in category
113 in category
Exchange, Refund and Cancellation Policy
19 in category
101 in category
Website
17 in category
33 in category
Diversity of Products or Services
8 in category
104 in category

B And H Photo Video and CCTV Security Pros Rating Details

Customer service
1 (7 reviews)
1 (3 reviews)
Reviewer's quote

...In a recent exchange of emails with Henry Posner, Director of Communications about customer service, he did not say hello or hi or address me by name or even thank me for my business. Didn't care. B&H does not do "relationship" or care much for people...

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People that brought DVR / NVR from CCTV security Pros who wasn't satisfied with the customer service, product/ price, go to V-MAX Watchdog website..

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Exchange, Refund and Cancellation Policy
1.3 (7 reviews)
1 (2 reviews)
Reviewer's quote

...Trying to get a refund on the returned lens was incredible. First they denied they had received it - I had the UPS return receipt so there was no denying it but they did initially. Then they said they couldn't refund the lens $$ because I bought a "Kit" which is to say a body and lens together...

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5 day old camera wanted me to send in to check out. They should of sent me a new one. Bad business practice. We're talking about security here. By giving up one of my cameras one zone would be down. Does that make any sense? Hey Mr. President we won't have any security on the west wing because a...

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Website
2.7 (6 reviews)
2.3 (3 reviews)
Reviewer's quote

Working with one of their experts for a survaillence system. Suggested camera's, NVR and switch to hook everything up. I told the guy I'd like to keep at $1,000-$1,200. His suggestions cost about $1,600.I soon discover after hooking up the last 3 cameras, the NVR only comes with 4 camera licenses....

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I ordered a high end 3MP video system for my home. I hired a professional installer, but the system ,after installation ,did not function at all. We spent many hours over several day calling tech support, waiting hours for a return call, then working with them We were finally told the system as...

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Diversity of Products or Services
3.7 (6 reviews)
1 (2 reviews)
Reviewer's quote

When I asked him to confirm a second time if everything was ok with the order he said with this exact words: "Yes, your products should be shipped tomorrow first thing and you should expect them to be delivered in 3 working days". I checked my e-mails on sunday and saw another confirmation that the...

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No items

B And H Photo Video and CCTV Security Pros Pros and Cons

Pros
  • Products available
  • Prices
  • Good selection
No votes
Cons
  • Would not return incorrect item for exchange
  • Ordering issues
  • Or full refund
  • Poor equipment
  • Horrible service

B And H Photo Video and CCTV Security Pros Most Positive Reviews

Top rated reviews
3.1

I had the worst experience buying a product of my entire life - and I live in Brazil, where the customer support is as...

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No votes
No votes
No votes

B And H Photo Video and CCTV Security Pros Most Critical Reviews

Lowest rated reviews
1

Dear All
be aware of this site www.bhphotovideo.com they stole my money and when i asked cancel request they blocked me a...

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1.1

People that brought DVR / NVR from CCTV security Pros who wasn't satisfied with the customer service, product/ price,...

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1.1

Hi all,
I wish to tell you about my very bad experience with B&H site they simply stole my money I placed request there o...

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1.3

5 day old camera wanted me to send in to check out. They should of sent me a new one. Bad business practice. We're...

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B And H Photo Video and CCTV Security Pros Latest Reviews

Recent published reviews
No votes

wonderful service and help from sales force

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3

I ordered a high end 3MP video system for my home. I hired a professional installer, but the system ,after installation...

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2.6

No longer a friendly place. Long-time customer here, many orders, love a good price but the last few years have been...

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No votes

B And H Photo Video and CCTV Security Pros Products and Services

Most reviewed product and services
  • B And H Photo Video Customer Care (2 reviews)