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Axs

Tickets
  • 1 ISSUES RESOLVED
  • 125 TOTAL REVIEWS
  • $7.2K CLAIMED LOSSES
  • $218 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Got total runaround and ignored 4
  • Awful customer service 4
  • How they deleted my other reviews 1

Customers don't like

  • Terrible axs customer service9
  • Just terrible8
  • Whole process8
  • Fraudulent business practices5
  • Refund policy5
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Vivid Seats

Tickets
  • 19 ISSUES RESOLVED
  • 800 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $612 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 5
  • It was easy to purchase tickets 5
  • Availability of tickets 4
  • Ease of use 4
  • Seating options 3

Customers don't like

  • Misrepresentation of sale44
  • Customer service41
  • Refund policy34
  • Hidden fees28
  • Service26
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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