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Axs

Tickets
  • 1 ISSUES RESOLVED
  • 154 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $220 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Got total runaround and ignored 4
  • Awful customer service 4
  • How they deleted my other reviews 1

Customers don't like

  • Whole process11
  • Terrible axs customer service10
  • Just terrible9
  • Unable to select any tickets when showing they are there7
  • Website6
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Vivid Seats

Tickets
  • 23 ISSUES RESOLVED
  • 894 TOTAL REVIEWS
  • $220K CLAIMED LOSSES
  • $616 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • One of the agents was very helpful 6
  • Availability of tickets 6
  • It was easy to purchase tickets 6
  • Ease of website 4
  • Seating options 4

Customers don't like

  • Misrepresentation of sale45
  • Customer service44
  • Refund policy36
  • Hidden fees30
  • Service28
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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