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Axs

Tickets
  • 1 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $18.9K CLAIMED LOSSES
  • $385 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Got total runaround and ignored 4
  • How they deleted my other reviews 1

Customers don't like

  • Whole process5
  • Website3
  • Waiting room3
  • Unable to purchase tickets online3
  • Horrible customer service3
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Viagogo

Tickets
  • 2 ISSUES RESOLVED
  • 228 TOTAL REVIEWS
  • $55.5K CLAIMED LOSSES
  • $669 AVERAGE LOSS
1.4
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Ease of use to buying tickets 5
  • Idea of getting a ticket from them 4
  • Looked like respectable site 3
  • Easy website 3
  • Website flow is perfect and words fine 1

Customers don't like

  • Porr service and failure to keep the money back guarantee4
  • I have fallen into a scam4
  • Customer support preprepared answers3
  • Service fee and potential abuse of young buyers2
  • Rip off fees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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