PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Axs and Tickets Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Axs
Tickets Center

Axs and Tickets Center Overview

Total reviews
487
127
Company responses
0
0
Issues resolved
3
1

Axs was first mentioned on PissedConsumer on Sep 3, 2013 and since then this brand received 487 reviews. It is 360 reviews more than Tickets Center received since Oct 8, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Axs customer support team and Tickets Center customer service.

Axs and Tickets Center Consumer Ratings

Rank
16 out of 270 in Tickets category
46 out of 270 in Tickets category
Customer service
15 in category
29 in category
Website
28 in category
37 in category
Product or Service Quality
9 in category
26 in category

According to consumer ratings and reviews, Axs ranks 30 points higher in the Tickets category than Tickets Center. People gave Axs 1.2 stars for Customer service criterion in Tickets category and it is 54 points higher than the worst rated brand in this category. At the same time, Tickets Center was rated 1.1 stars for Customer service criterion in this category and it is 40 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Axs has a higher rating than Tickets Center. Regarding Product or Service Quality criterion, consumers gave Axs 1.4 stars and it is 87% greater than other in category. Tickets Center however was rated 1.2 stars and it is 62% greater than other in category.

Axs and Tickets Center Rating Details

Customer service
1.2 (241 reviews)
1.1 (70 reviews)
Reviewer's quote

and directed me to customer service site that proceeded to come up blank! We starting back at the beginning of AXS was told "no more tickets available". unf*cking believable! I at this time am not even sure if both of my credit cards have been charged or not! Very disappointed to say the least..

Trina A

...their crass idiot customer service agents who are simultaneously useless and cruel of course did nothing to help resolve..

Sarah K
Website
1.4 (240 reviews)
1.2 (68 reviews)
Reviewer's quote

...They delete the event on your account in website. This is the only confirmation you have by the way. Make sure you always screen shoot if you still have luck see the event on their web account...

PissedConsumer1693102

...It's one thing if you knew you were buying at resale and how much you were being overcharged, it's another when they deceive you on purpose and you get redirected to their website. They suggest that I resell my tickets if I didn't want them. Oh, yeah, so they can make more money out of me...

PissedConsumer1733125
Product or Service Quality
1.4 (202 reviews)
1.2 (62 reviews)
Reviewer's quote

YES! AXS is holding $465 from an Elton John concert for seats that I sold through AXS a week before the concert. We upgraded to better seats and there was no problem with that purchase. Las Vegas Mobile T Arena is just as guilty because AXS was the one and only way to sell or buy tickets!I've hit...

Clare T

This business is a scam. I used ****** to find tickets for an upcoming event and was directed to the website for ticket-center.com, which appeared to be a retailer for the venue. I purchased two tickets on 07/28/2019 order number ********, for an event that does not occur until 08/14/2019. When I...

James j

Axs and Tickets Center Pros and Cons

Pros
  • Got total runaround and ignored
  • Zero run far away
  • Three out of four customer service agents friendly
  • Getting screwed like a chihuahua in heat
  • Rapid delivery of tickets
  • Prompt delivery of my tickets
Cons
  • Horrible customer service
  • Whole process
  • Terrible customer service
  • Scam company with deceptive pricing on website
  • Being scammed super overpriced tickets
  • Over priced

Axs and Tickets Center Most Positive Reviews

Top rated reviews
5

I purchased tickets to a concert but could not attend due to my daughter suffering an injury requiring 24 hour care. I...

3.1

As my family will attest I am in a state of shock after (foolishly) purchasing two concert tickets through...

Axs and Tickets Center Most Critical Reviews

Lowest rated reviews
1

You're not the only one, this is now the 2nd time this has happened to me. I actually had someone call me and say...

1

THESE PEOPLE ARE RIP OFF PEOPLE. DO NOT PURCHASE ANYTHING FROM THEM.
CIRCULATE THIS SO EVERYONE KNOWS.
They are a thi...

Axs and Tickets Center Latest Reviews

Recent published reviews

I bought tickets and they never appeared on my axs account been emailing since last week still nothing and the concert...

Read all 487 reviews
1

CI purchased 2 tickets thinking that I was buying from ticketmaster.com. I had no idea that they were resellers until...

Read all 127 reviews

Axs and Tickets Center Products and Services

Most reviewed product and services
  • Axs Concert Ticket (83 reviews)
  • Axs Customer Care (77 reviews)
  • Axs Website (49 reviews)
  • Tickets Center Concert Ticket (20 reviews)
  • Tickets Center Website (10 reviews)
  • Tickets Center Show Ticket (4 reviews)