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Axs
Ticketmaster

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Axs

Axs

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 482 TOTAL REVIEWS
Rank
17 out of 266
in Tickets category
Rating Details
Customer service
Website
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    2306
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    06:17
  • ISSUES RESOLVED
    15%
Top Products and Services
1.6
80 reviews
1.6
77 reviews
1.6
49 reviews
Ticketmaster

Ticketmaster

1.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
Rank
20 out of 266
in Tickets category
Rating Details
Customer service
Website
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    22
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    05:34
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
38 reviews
1.1
22 reviews
1
16 reviews

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Anonymous
#1478175

Axs ,is only garbaje,I waste my time,Ticketmaster is much better than axs,axs is a garbage

Anonymous
#1278497

Both are bad with fees, however, AXS scams users. Ticketmaster up charges but you can at least get a ticket from them.

I bought a ticket from them for a Red Rocks show. I got an error saying my credit card wasn't working. I tried my two others, both get errors. I then go to their website and click my account where it lists my show 3 times.

When I clicked on the show it brings me to my account page where I can change my display name and email address. I have no idea how many tickets I bought or if I even have tickets. This is a show that is hard to get tickets to so I am not sure if they are sold out.

I call support, after waiting on hold for 40 minutes they hang up on me. This is a scam website!

DO NOT BUY TICKETS FROM THEM. Call the venue directly.

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