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Axs

Tickets
  • 1 ISSUES RESOLVED
  • 166 TOTAL REVIEWS
  • $8.8K CLAIMED LOSSES
  • $216 AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Got total runaround and ignored 4
  • How they deleted my other reviews 1

Customers don't like

  • Whole process5
  • Horrible customer service3
  • Unable to purchase tickets online3
  • Waiting room3
  • Website3
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Ticketmaster

Tickets
  • 3 ISSUES RESOLVED
  • 137 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $373 AVERAGE LOSS
1.5
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Not sure 2
  • Lawsuit 2
  • Tv exposure 1
  • Yes i did get the tickets i ordered 1
  • When the show was over leaving was easy 1

Customers don't like

  • Not taking responsibility5
  • Customer service4
  • Shifting blame3
  • Policy2
  • Taking too much money2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Boca Raton, Florida, United States #1278497

Both are bad with fees, however, AXS scams users.Ticketmaster up charges but you can at least get a ticket from them.

I bought a ticket from them for a Red Rocks show. I got an error saying my credit card wasn't working. I tried my two others, both get errors. I then go to their website and click my account where it lists my show 3 times.

When I clicked on the show it brings me to my account page where I can change my display name and email address. I have no idea how many tickets I bought or if I even have tickets. This is a show that is hard to get tickets to so I am not sure if they are sold out.

I call support, after waiting on hold for 40 minutes they hang up on me. This is a scam website!

DO NOT BUY TICKETS FROM THEM.Call the venue directly.