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AXS

1.5
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 428 TOTAL REVIEWS
Rank
15 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    1997
  • SUCCESSFUL
    80%
  • AVG CALL DURATION
    05:59
  • ISSUES RESOLVED
    6%
Top Products and Services
1.6
48 reviews
1.5
43 reviews
1.9
29 reviews
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 176 TOTAL REVIEWS
Rank
17 out of 156
in Tickets category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    05:43
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
29 reviews
1
15 reviews
1
13 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare AXS vs Ticketmaster?

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Anonymous
#1478175

Axs ,is only garbaje,I waste my time,Ticketmaster is much better than axs,axs is a garbage

Anonymous
Boca Raton, Florida, United States #1278497

Both are bad with fees, however, AXS scams users. Ticketmaster up charges but you can at least get a ticket from them.

I bought a ticket from them for a Red Rocks show. I got an error saying my credit card wasn't working. I tried my two others, both get errors. I then go to their website and click my account where it lists my show 3 times.

When I clicked on the show it brings me to my account page where I can change my display name and email address. I have no idea how many tickets I bought or if I even have tickets. This is a show that is hard to get tickets to so I am not sure if they are sold out.

I call support, after waiting on hold for 40 minutes they hang up on me. This is a scam website!

DO NOT BUY TICKETS FROM THEM. Call the venue directly.

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