PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Axs and Ticket Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Axs
Ticket Center

Axs and Ticket Center Overview

Total reviews
487
363
Company responses
0
0
Issues resolved
3
1

Axs was first mentioned on PissedConsumer on Sep 3, 2013 and since then this brand received 487 reviews. It is 124 reviews more than Ticket Center received since Feb 18, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Axs customer support team than with Ticket Center customer service.

Axs and Ticket Center Consumer Ratings

Rank
16 out of 270 in Tickets category
38 out of 270 in Tickets category
Customer service
15 in category
22 in category
Website
28 in category
36 in category
Product or Service Quality
9 in category
20 in category

According to consumer ratings and reviews, Axs ranks 22 points higher in the Tickets category than Ticket Center. People gave Axs 1.2 stars for Customer service criterion in Tickets category and it is 55 points higher than the worst rated brand in this category. At the same time, Ticket Center was rated 1.2 stars for Customer service criterion in this category and it is 48 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Axs has a higher rating than Ticket Center. Regarding Product or Service Quality criterion, consumers gave Axs 1.4 stars and it is 87% greater than other in category. Ticket Center however was rated 1.2 stars and it is 71% greater than other in category.

Axs and Ticket Center Rating Details

Customer service
1.2 (241 reviews)
1.2 (154 reviews)
Reviewer's quote

and directed me to customer service site that proceeded to come up blank! We starting back at the beginning of AXS was told "no more tickets available". unf*cking believable! I at this time am not even sure if both of my credit cards have been charged or not! Very disappointed to say the least..

Trina A

...I called customer service (had to go through Sales to get a live agent). They told me the seller had until midnight on the 13th to release them. THEN, if they don't, Ticket Center will send them to me on the 14th - day of the concert...

Terion
Website
1.4 (240 reviews)
1.3 (143 reviews)
Reviewer's quote

...They delete the event on your account in website. This is the only confirmation you have by the way. Make sure you always screen shoot if you still have luck see the event on their web account...

PissedConsumer1693102

... by email several times try to receive my tickets , their story is that Ticketmaster is supposed to send me an email address i’m supposed to go to their website and create an account go to the inbox to print out my tickets . Out at this point I even tried their ridiculous story and there’s nothing in the inbox . And then for a second I have to ask myself what the *** do I need them for To buy tickets if ...

Michael F
Product or Service Quality
1.4 (202 reviews)
1.2 (119 reviews)
Reviewer's quote

YES! AXS is holding $465 from an Elton John concert for seats that I sold through AXS a week before the concert. We upgraded to better seats and there was no problem with that purchase. Las Vegas Mobile T Arena is just as guilty because AXS was the one and only way to sell or buy tickets!I've hit...

Clare T

You people are the LOWEST form of Ticket scalpers ever to exist, Disrespectful to Veterans and Try to bargain your way out of ripping hard working people out of their money, Hopefully the Government will shut you down and you will never exist again, Sorry bunch of *** Sent PAYPAL notice, about 4...

Janeice

Axs and Ticket Center Pros and Cons

Pros
  • Got total runaround and ignored
  • Zero run far away
  • Three out of four customer service agents friendly
  • Prompt delivery of my tickets
  • Getting screwed like a chihuahua in heat
  • Undelayed service
Cons
  • Horrible customer service
  • Whole process
  • Terrible customer service
  • Scam of a company
  • Hidden charges and us dollars
  • Hidden charges

Axs and Ticket Center Most Positive Reviews

Top rated reviews
5

I purchased tickets to a concert but could not attend due to my daughter suffering an injury requiring 24 hour care. I...

5

I read all these reviews,and I clicked on tickets an it states plain as day what they are an extra fees if you buy...

Axs and Ticket Center Most Critical Reviews

Lowest rated reviews
1

You're not the only one, this is now the 2nd time this has happened to me. I actually had someone call me and say...

1

We bought tickets for frozen Disney on Ice, it looked like these tickets were for friday oct 16th 2014, but they were...

Axs and Ticket Center Latest Reviews

Recent published reviews

I bought tickets and they never appeared on my axs account been emailing since last week still nothing and the concert...

Read all 487 reviews
1

You people are the LOWEST form of Ticket scalpers ever to exist, Disrespectful to Veterans and Try to bargain your way...

Read all 363 reviews

Axs and Ticket Center Products and Services

Most reviewed product and services
  • Axs Concert Ticket (83 reviews)
  • Axs Customer Care (77 reviews)
  • Axs Website (49 reviews)
  • Ticket Center Concert Ticket (71 reviews)
  • Ticket Center Event Ticket (40 reviews)
  • Ticket Center Customer Care (21 reviews)