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Axs

Tickets
  • 2 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $31.6K CLAIMED LOSSES
  • $439 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Got total runaround and ignored 4
  • Uzo 1
  • How they deleted my other reviews 1
  • Ability to purchase front row seats 1

Customers don't like

  • Horrible customer service8
  • Whole process5
  • Fact that their customer service does not answer the phone5
  • Were rude and did not want to help4
  • Website3
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Fandango

Tickets
  • 5 ISSUES RESOLVED
  • 577 TOTAL REVIEWS
  • $61.4K CLAIMED LOSSES
  • $247 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Fact i can purchase tickets in advance for a showing 12
  • Ability to purchase movie tickets online 4
  • Being able to conveniently order movie tickets in advance 3
  • It is ok if you dont make mistakes 2
  • If you do kiss your ticket goodbye 2

Customers don't like

  • Awful customer service54
  • Not being able to get a refund8
  • Disrespect for customers time8
  • Poor website7
  • Compensation refusal7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Boca Raton, Florida, United States #1278500

AXS is a scam. I always get errors and have lost money without being refunded.

Do not buy from this website.