PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mary Kay and Avon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mary Kay
Avon

Mary Kay and Avon Overview

Total reviews
164
85
Company responses
0
0
Issues resolved
1
0

Mary Kay was first mentioned on PissedConsumer on Feb 24, 2008 and since then this brand received 164 reviews. It is 79 reviews more than Avon received since May 31, 2008.

Mary Kay and Avon Consumer Ratings

Rank
85 out of 1161 in Cosmetics and Personal Care category
109 out of 1161 in Cosmetics and Personal Care category
Customer service
55 in category
64 in category
Staff
67 in category
77 in category
Price Affordability
106 in category
86 in category

According to consumer ratings and reviews, Mary Kay ranks 24 points higher in the Cosmetics and Personal Care category than Avon. People gave Mary Kay 2.2 stars for Customer service criterion in Cosmetics and Personal Care category and it is 377 points higher than the worst rated brand in this category. At the same time, Avon was rated 2.1 stars for Customer service criterion in this category and it is 368 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Mary Kay has a higher rating than Avon. Regarding Price Affordability criterion, consumers gave Mary Kay 2.4 stars and it is 75% greater than other in category. Avon however was rated 2.7 stars and it is 80% greater than other in category.

Mary Kay and Avon Rating Details

Customer service
2.2 (54 reviews)
2.1 (20 reviews)
Reviewer's quote

...You can always report the Consultant who does not give you impeccable customer service directly to Mary Kay Corporate. Kimberly K. Clements, RN, ADN, MAT Independent Mary Kay Consultant..

Alverna

...Customer service does nothing to resolve your issues. ..

PissedConsumer924488
Staff
2.2 (46 reviews)
2 (22 reviews)
Reviewer's quote

I just read a book on how SHADY MaryKay was, she stole some of the formula from BeautyControl many years ago when she started, Then they lied to their Directors stating they would get 2% of all sales when they reached the 3rd Tier. I am selling all my MaryKay back to company or to any Consultant...

Maddyx

Called to just ask a question & rep wanted my name & then how to spell it!! My 1st name is very easy to spell & she got really snarky w/me. I hung up on her bc she was a jerk. Sounded of Asian decent.

Donna M
Price Affordability
2.4 (44 reviews)
2.7 (18 reviews)
Reviewer's quote

...mary kay wants you to sell their over priced products to consumers but make it impossible this day and age. mary kay won’t even pay the consultant for dropshipping using their unfair website which every consultant is not the map. mary kay needs to catch up with the times...

PissedConsumer1565267

40 for each stick not 3 for $9 then one of the sticks was a lip liner and they charged me full price for that one. so I got on live chat and gabby told me to get it corrected I would have to return the products that were wrong priced and reorder them. she said you needed to order 3 of each to get...

loriann S

Mary Kay and Avon Pros and Cons

Pros
  • Products
  • Company concept
  • Quality of products
  • I never truely had any issues before this
  • Some of their products
Cons
  • Shady practices
  • Sales tactics poor product
  • Individual consultants are supposed to follow company guidelines
  • Disgusting
  • Over charge people
  • Disusting

Mary Kay and Avon Most Positive Reviews

Top rated reviews
5

My mother sold MK for years. I grew up using MK. It's the only skin care I have ever used. I don't believe in having...

5

Dear Avon .my daughter in law is an Avon representive in mount Gambier .i ordered 3 lip balms and she let her son get...

Mary Kay and Avon Most Critical Reviews

Lowest rated reviews
1

Mary Kay is an MLM and a product-based pyramid scheme. Mary Kay's true customers are its Consultants and Directors, not...

1

I m advice from limpopo mafixeng I place an order but my order did not arrive but avon say I have to pay the for the...

Mary Kay and Avon Latest Reviews

Recent published reviews

Spoke with someone on the phone!

Read all 164 reviews
1

I have been told my products are in the mail. I then wanted to just cancel because too many good companies that offer...

Read all 85 reviews

Mary Kay and Avon Products and Services

Most reviewed product and services
  • Mary Kay Sales Representative (14 reviews)
  • Mary Kay Customer Care (6 reviews)
  • Mary Kay Shipping Service (3 reviews)
  • Avon Sales Representative (16 reviews)
  • Avon Customer Care (5 reviews)
  • Avon Manager (4 reviews)