Avis vs Hertz

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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 427 TOTAL REVIEWS
  • $87K CLAIMED LOSSES
  • $484 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 4
  • Price 4
  • Location at airport 2
  • One way rental free 2

Customers don't like

  • Poor customer service15
  • Customer service13
  • Underhand costs applied9
  • Dealing with customer service8
  • Overcharged6

Products by Avis

No items

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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