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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 460 TOTAL REVIEWS
  • $91.8K CLAIMED LOSSES
  • $473 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Car 5
  • Never use avis again 5
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service7
  • Dealing with customer service7
  • Avis poor service4
  • Customer service4
  • Dishonest customer service3
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $513 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Location
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Bad service4
  • Customer service4
  • Lied about returning policy and no reply to complaint3
  • Poor customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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