PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Green Motion and Avis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Green Motion
Avis

Green Motion and Avis Overview

Total reviews
170
553
Company responses
0
0
Issues resolved
1
5

Green Motion and Avis Consumer Ratings

Rank
124 out of 387 in Rentals category
80 out of 387 in Rentals category
Customer service
81 in category
68 in category
Product or Service Quality
89 in category
60 in category
Billing Practices
73 in category
63 in category
Location
95 in category
52 in category

Green Motion and Avis Rating Details

Customer service
1.1 (64 reviews)
1.2 (189 reviews)
Reviewer's quote

...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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I called the customer service, and they confirmed that the battery was down and I had no way of moving the car or returning it to the Avis center. They told me that they will send roadside assistance for jump start and never explained about the cost of the roadside assistance. In this situation, I...

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Product or Service Quality
1.2 (58 reviews)
1.5 (165 reviews)
Reviewer's quote

...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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The agent told us that our reservation was never changed, and the customer service rep at the call center gave us incorrect information. When asked what number I should call to complain, she gave me the call center number! Unbelievably poor customer service. Avis rep lied, and committed fraud in...

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Billing Practices
1.1 (58 reviews)
1.2 (122 reviews)
Reviewer's quote

...The supplemental insurance cost more than the total coverage of the rental car !! Even on the day I returned the car, I had to wait for another customer to finish yelling at them, again about the billing and the contract. This is a prevalent thing with them, apparently. ..

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...in his own words, said that he spoke nor French, nor English, nor "Franglish" (his word), but something like that! When I asked the details of what he was billing me for, he called me a "baby", mocked me, yelled at me, walked away! My bill ended up 3 times the amount quoted originally. Avis would not apply the USAA...

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Location
1.4 (57 reviews)
2.3 (146 reviews)
Reviewer's quote

...They had no idea what I'd booked (didn't notice on receiving the car they booked me back into same location, when I'd booked one way). Very limited mileage unless you pay £6 a day extra. They are not green...

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I had to make another reservation for another rental to be picked up from AVIS at the airport at 1AM, AUG 31st and scheduled to be returned to the Avis location at 3405 Lenox Road NE, Atlanta, as requested and stated on the contract. I requested a 2 day rental and was initially billed for 2 days. I...

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Green Motion and Avis Pros and Cons

Pros
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
  • Never use avis again
  • Car
  • Price
Cons
  • Customer service
  • Staff not helpful resolving issue
  • Pricing scam
  • Customer service
  • Dealing with customer service
  • Avis poor service

Green Motion and Avis Most Positive Reviews

Top rated reviews
No votes
5

I rent cars at least once or twice a month for beseniss ( Comcast ) a year a go went to try avis on baymeadows jax FL ....

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No votes
5

The manager seemed polite and very informative. I liked the guy.

Just wanted to let everyone know that as a new hire...

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Green Motion and Avis Most Critical Reviews

Lowest rated reviews
1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

Went on priceline and got what I thought was a good deal for a care rental $14/day. I went over one hour $8.32), so the...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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1

Be sure to get and keep gas receipts when returning cars to the Syracuse Airport location. We were charged for fuel on...

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Green Motion and Avis Latest Reviews

Recent published reviews
2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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1

I have been using Avis for my daily office use for the last 9 months. However, my last Avis rental experience was awful....

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1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

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1.5

My reservation number was 36829724US1. I was told by the agent who created my reservation that I did not have to have...

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Green Motion and Avis Products and Services

Most reviewed product and services
  • Green Motion Car Rental (356 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)
  • Avis Car Rental (342 reviews)
  • Avis Customer Care (45 reviews)
  • Avis Car Rental Booking (14 reviews)