PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avis and Green Motion as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avis
Green Motion

Avis and Green Motion Overview

Total reviews
570
170
Company responses
0
0
Issues resolved
5
1

Avis and Green Motion Consumer Ratings

Rank
79 out of 385 in Rentals category
123 out of 385 in Rentals category
Customer service
70 in category
82 in category
Product or Service Quality
68 in category
89 in category
Website
75 in category
94 in category
Diversity of Products or Services
66 in category
96 in category

Avis and Green Motion Rating Details

Customer service
1.2 (199 reviews)
1.1 (64 reviews)
Reviewer's quote

The agent told us that our reservation was never changed, and the customer service rep at the call center gave us incorrect information. When asked what number I should call to complain, she gave me the call center number! Unbelievably poor customer service. Avis rep lied, and committed fraud in...

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...Customer service personnel who receive rentals are unaware of the company procedures or schedules for shuttles..

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Product or Service Quality
1.5 (173 reviews)
1.2 (58 reviews)
Reviewer's quote

I was very disappointed with Sedgewick’s overall poor customer service and your unwillingness to help me get our car repaired after we were hit by an Avis driver who had a full coverage Avis insurance policy. You wrote in your last email and tried to make it sound like you are “letting" us use the...

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...I rent cars every month, and this is by far the most unprofessional service I’ve seen..

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Website
2 (171 reviews)
1.7 (55 reviews)
Reviewer's quote

You are being charged things that you haven't told about, when you complain about it, being told that you had to find the information on their website. I called customers service and the assistant didn't even apologise once for the matter, instead he laughed once and kept silent. AVIS is really not...

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...Our first time renting a car, booked through Ryanair website. 2 days hire. Arrived at aprox 9...

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Diversity of Products or Services
1.9 (166 reviews)
1.4 (52 reviews)
Reviewer's quote

...Very disappointed with Avis more than likely will not rent any of their services..

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I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when it's brighter. (Don't do this; always check the car first). On return apparentlyT there was a scratch which I know for a fact is not worth £842 to fix.Sae

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Avis and Green Motion Pros and Cons

Pros
  • Never use avis again
  • Car
  • Price
  • Life before i came across green motion
  • Car ok
  • Shuttle bus service
Cons
  • Customer service
  • Dealing with customer service
  • Avis poor service
  • Customer service
  • Staff not helpful resolving issue
  • Pricing scam

Avis and Green Motion Most Positive Reviews

Top rated reviews
5

I rent cars at least once or twice a month for beseniss ( Comcast ) a year a go went to try avis on baymeadows jax FL ....

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No votes
5

The manager seemed polite and very informative. I liked the guy.

Just wanted to let everyone know that as a new hire...

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No votes

Avis and Green Motion Most Critical Reviews

Lowest rated reviews
1

Went on priceline and got what I thought was a good deal for a care rental $14/day. I went over one hour $8.32), so the...

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1

I am renting cars on a weekly basis. These guys are just trying to make money by making you pay for damages you didn't i...

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1

Be sure to get and keep gas receipts when returning cars to the Syracuse Airport location. We were charged for fuel on...

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1

Hundreds of people have been cheated of this company. I do not understand how it is possible for this company to survive...

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Avis and Green Motion Latest Reviews

Recent published reviews
1.5

My reservation number was 36829724US1. I was told by the agent who created my reservation that I did not have to have...

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2

I booked for 8 days. Arrived 545-6pm to get the car and was told everything is ok check the car the following day when...

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1

Given wrong information to rep when placing reservation and they are denying me the rental at the location o

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1

Hi.
I was reluctant to give them even one star. My advise to everyone who wants.. sorry considers using this company plea...

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Avis and Green Motion Products and Services

Most reviewed product and services
  • Avis Car Rental (342 reviews)
  • Avis Customer Care (45 reviews)
  • Avis Car Rental Booking (14 reviews)
  • Green Motion Car Rental (356 reviews)
  • Green Motion Car Rental Booking (28 reviews)
  • Green Motion Customer Care (21 reviews)