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Avis

Rentals
  • 3 ISSUES RESOLVED
  • 449 TOTAL REVIEWS
  • $89.4K CLAIMED LOSSES
  • $471 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
  • Car 5
  • Never use avis again 5
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Poor customer service15
  • Customer service13
  • Dealing with customer service9
  • Underhand costs applied9
  • Overcharged6
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Expedia

Travel Agencies
  • 10 ISSUES RESOLVED
  • 1793 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
  • Bad bad bad 10
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Horrible phone customer service 6

Customers don't like

  • Extremely poor customer service106
  • Lack of response from expedia42
  • Substandard service29
  • False claims28
  • Incompetent staff21
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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