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Avis

Rentals
  • 4 ISSUES RESOLVED
  • 475 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $565 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
  • Never use avis again 5
  • Car 5
  • Price 4
  • Location 3
  • One way rental free 2

Customers don't like

  • Customer service9
  • Dealing with customer service7
  • Avis poor service4
  • Poor customer service3
  • Dishonest customer service3
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1873 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 6
  • Ease of use 4

Customers don't like

  • Extremely poor customer service48
  • Lack of response from expedia21
  • Substandard service16
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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