PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dollar Rent A Car and Avis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dollar Rent A Car
Avis

Dollar Rent A Car and Avis Overview

Total reviews 523 558
Company responses 0 0
Issues resolved 2 5

Dollar Rent A Car and Avis Consumer Ratings

Rank
85 out of 395 in Rentals category
84 out of 395 in Rentals category
Customer service
55 in category
59 in category
Diversity of Products or Services
68 in category
61 in category
Product or Service Quality
48 in category
56 in category
Price Affordability
74 in category
87 in category

Dollar Rent A Car and Avis Rating Details

Customer service
1.2 (143 reviews)
1.2 (192 reviews)
Reviewer's quote

...Tomorrows my birthday and my account is now in the negative!!!! Complaints won't process due to their site saying I didn't answer a question!!! Wt? Customer service is saying their closed. Its 3pm yet their number says available 7days a week until 6 or 7 PM. I get paid every other week...

Read full review

...Yelled at me that they can't do anything about it and told me to call customer service. Customer service was rude and short and told me to read the fine print, that all rentals are subject to availability. He made a new reservation at an Avis 8...

Read full review
Diversity of Products or Services
1.8 (121 reviews)
1.9 (158 reviews)
Reviewer's quote

83 since services were never rendered and I didn't cancel any reservations I was denyed the rental the same rental your department said I'd be fine with as long as I provided the same documentation I submitted to you. I am asking for someone to get back to me ASAP by phone or at very least email to...

Read full review

...Very disappointed with Avis more than likely will not rent any of their services..

Read full review
Product or Service Quality
1.5 (110 reviews)
1.5 (167 reviews)
Reviewer's quote

...I don't think you will make out of bankruptcy, customer service is key..

Read full review

...No mention of fuel service charge and we obviously did not expect that charge to be added on since we did not approve for it and tank was filled prior to drop off..

Read full review
Price Affordability
1.9 (109 reviews)
1.7 (168 reviews)
Reviewer's quote

...They usually have some of the best priced cars online. HOWEVER. Most car companies only charge you about $5 or 6 as a daily fee for toll roads as a base, and that's IF you use it during that day...

Read full review

I started my reservation online and could swear that the price I was first shown at the time was almost 20 dollars different a day than what I was now being told at the counter. When I went to pick up at the airport the quote appeared much higher. She told me it was a high rate but that I should...

Read full review

Dollar Rent A Car and Avis Pros and Cons

Pros
  • Never will rent again
  • Nice car
  • Pricing
  • Never use avis again
  • Car
  • Price
Cons
  • Customer service
  • Payed more than agreed
  • Paid more than agreed
  • Customer service
  • Dealing with customer service
  • Avis poor service

Dollar Rent A Car and Avis Most Positive Reviews

Top rated reviews
5

First - What passes for MANNERS in Houston Hobby doesn't cut it in my book. Second - If I say that I don't want any...

Read full review
5

I rent cars at least once or twice a month for beseniss ( Comcast ) a year a go went to try avis on baymeadows jax FL ....

Read full review
5

I rent a car from Dollars in Denver Airport on June 30, 2019. No one on the counter explained to me their policy of...

Read full review
5

The manager seemed polite and very informative. I liked the guy.

Just wanted to let everyone know that as a new hire...

Read full review

Dollar Rent A Car and Avis Most Critical Reviews

Lowest rated reviews
1

We had a car reserved in frankfurt germany airport. We had arranged for insurance coverage through our credit card...

Read full review
1

Went on priceline and got what I thought was a good deal for a care rental $14/day. I went over one hour $8.32), so the...

Read full review
1

I never rented a car be for. i booked though my travel agent. My confirmation # is L116****. I rented it out of Denver,...

Read full review
1

Be sure to get and keep gas receipts when returning cars to the Syracuse Airport location. We were charged for fuel on...

Read full review

Dollar Rent A Car and Avis Latest Reviews

Recent published reviews
1

Initial estimate for car rental was $304. We were billed $660.
On 9/29/20, I rented a car from Dollar from the MSP airpor...

Read full review
2

I reserved a rental for three days from now. My schedule changed and I had to cancel my reservation. When I hit the canc...

Read full review
1.3

I recently picked up a rental car at Dollar Rent a Car at the Denver airport. The rental reservation had been reserved t...

Read full review
1.2

Needed one way vehicle from Laughlin NV to Las Vegas McCarran Airport and Avis was only rental place in surrounding...

Read full review

Dollar Rent A Car and Avis Products and Services

Most reviewed product and services
  • Dollar Rent A Car Car Rental (356 reviews)
  • Dollar Rent A Car Shuttle Service (5 reviews)
  • Dollar Rent A Car Car Rental Booking (5 reviews)
  • Avis Car Rental (347 reviews)
  • Avis Car Rental Booking (14 reviews)
  • Avis Jeep Car Rental (7 reviews)