PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usave Car And Truck Rental and AVIS Budget Group as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usave Car And Truck Rental
AVIS Budget Group

Usave Car And Truck Rental and AVIS Budget Group Overview

Total reviews 110 108
Company responses 0 0
Issues resolved 0 1

Usave Car And Truck Rental and AVIS Budget Group Consumer Ratings

Rank
120 out of 395 in Rentals category
58 out of 395 in Rentals category
Customer service
62 in category
No votes
Product or Service Quality
44 in category
No votes
Price Affordability
76 in category
No votes
Location
67 in category
No votes

Usave Car And Truck Rental and AVIS Budget Group Rating Details

Customer service
1.1 (50 reviews)
No votes
Reviewer's quote

...U-Save and left message(Never got a response) - Filled out a request to cancel and refund insurance on their website(never got a response) - Called their customer service number who said they could not help - Sent emails to all U-Save addresses I could find outlining my issue and providing documents proving I had liability coverage - Heard back from their corporate, and they reduced the daily charge from 16. 99 to 8. 50 per day for insurance I did not need or want! - Still have rental car and will by pursuing this further with:...

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...This has been thee worst experience of my life with customer service and this was my first time renting with Avis and utilizing my employee (Cox Enterprises) corporate discount I definitely need to speak with someone from corporate to address these multiple issues..

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Product or Service Quality
1.5 (42 reviews)
No votes
Reviewer's quote

At least the guy I was interacting with directly maintained more professionalism and customer service. He explained I don't have to sign anything and not to worry about any claims. My recommendation is be cautious about renting from this location particularly if you feel forced into paying for...

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...Poor customer service and upset customer. Rental Confirmation # 4289**** address for car pick up 4621 W. Broad St...

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Price Affordability
1.8 (39 reviews)
No votes
Reviewer's quote

...Was happy before, because cars have a good price and are clean, no matteralways return money late. But now is not money back..

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...agreed upon price $69. 74. AVIS actually charged me $5,069...

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Location
1.9 (37 reviews)
No votes
Reviewer's quote

I need to speak w the Miami airport location, they have not picked up or return my messages, holding 2 deposit from my vacation..

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I made a one way rental, only to find out later that Avis, without telling me anytime during the process, changed it to a return rental to the same location. If you can't handle one way rentals, tell me while I'm trying to make the rental. Dumbest company ever...

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Usave Car And Truck Rental and AVIS Budget Group Pros and Cons

Pros
  • Fair pricing of the rental
  • Clean vehicle
  • Price and desk people
  • Disastrous
  • Stinks
  • Pricing is good
Cons
  • Wont return the deposit months later
  • Worse service ever
  • U-save
  • Lack of customer care
  • Customer service
  • Lack of responsiveness of their customer service department

Usave Car And Truck Rental and AVIS Budget Group Most Positive Reviews

Top rated reviews
4.3

We go to Costa Rica, near Liberia, for the month of January each year. We have had varying degrees of success in...

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5

I rented a car a week before the 4th of July supposed to had returned it that Sun morning at 8am so I took the car back...

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3.6

Rent 4 times from USave/Miami and always ask for a secure deposit $250 charged inmediately... and always I have to wait...

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5

Car wasnt there my 65 year old mother got dropped off and had to walk 3 miles, the car was for aunts cancer surgery in...

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Usave Car And Truck Rental and AVIS Budget Group Most Critical Reviews

Lowest rated reviews
1

1. Didn't have the car we had reserved.
2. The car we took failed to start an hour after we got it.
3. 3-4 hours spent g...

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1

AVIS NEVER MORE

I come to warn those who want to rent a car at AVIS than do the reasons that expose: I rented a vehicle (...

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1

I reserved through Expedia, and went from NYC to Newark airport to pick up my car. When I got there, I was told they do...

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1

Even thought this is not this location they are ALL owned by the same corporate division. These people just do not care!...

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Usave Car And Truck Rental and AVIS Budget Group Latest Reviews

Recent published reviews
No votes

I rented a vehicle to go to a funeral up north. I came back a day early and asked if the gas was in the correct place...

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1

Rented a car from Budget on 9/10/2020 canceled next day. Credit card should have been credited within 10 days. As of...

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1

- Rented car through car.rentals.com and was quoted $92.78 for 7 days
- Nothing in that agreement stated anything about a...

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1

Rented a car online on 9/10/2020 from avis/budget canceled next day. As of 9/30 credit card has not been refunded....

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Usave Car And Truck Rental and AVIS Budget Group Products and Services

Most reviewed product and services
  • Usave Car And Truck Rental Car Rental (67 reviews)
  • Usave Car And Truck Rental Car Rental Booking (3 reviews)
  • Usave Car And Truck Rental Mitsubishi Car Rental (1 review)
  • Avis Budget Group Car Rental (21 reviews)
  • Avis Budget Group Car Rental Booking (2 reviews)
  • Avis Budget Group Truck Rental (2 reviews)