AVIS Budget Group vs Hertz

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  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $9.9K CLAIMED LOSSES
  • $379 AVERAGE LOSS
2.2
Location
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Good quality rental 1
  • Nice car 1
  • Ricardo 1

Customers don't like

  • Lack of responsiveness of their customer service department3
  • Bad customer service2
  • Service2
  • Support2
  • Terrible customer service lied to me2

Products by AVIS Budget Group

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Hertz

Rentals
  • 2 ISSUES RESOLVED
  • 578 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $472 AVERAGE LOSS
1.6
Location
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Pathetic 4
  • At the moment not much 4
  • Cleanliness of vehicle 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Customer service12
  • Awful customer service7
  • Bad customer service7
  • Overcharged7
  • Overcharging customer5

Products by Hertz

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous Irvine, California, United States #1182274
Don't depends on Avis to keep your reservation