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  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $10.4K CLAIMED LOSSES
  • $358 AVERAGE LOSS
2.0
Location
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Good quality rental 1
  • Nice car 1
  • Ricardo 1
  • Stinks 1

Customers don't like

  • Lack of responsiveness of their customer service department2
  • Never more1
  • Poor service1
  • Product1
  • Support1
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Hertz

Rentals
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $476 AVERAGE LOSS
1.6
Location
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
  • Cleanliness of vehicle 5
  • At the moment not much 4
  • Pathetic 4
  • Picking up the vehicle was ok 2
  • Unless you are very careful 2

Customers don't like

  • Overcharged4
  • Customer service4
  • Incorrect bill3
  • Poor customer service3
  • Lied about returning policy and no reply to complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Irvine, California, United States #1182274

Don't depends on Avis to keep your reservation