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Avira

Software
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $169 CLAIMED LOSSES
  • $56 AVERAGE LOSS
2.2
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Economical cost of product 1
  • Beating other antivirus in speed and detection 1

Customers don't like

  • Too many false positives1
  • Slow startup time and slow repairing-qurentine-deletion of virus1
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 8 COMPANY RESPONSES
  • 150 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $195 AVERAGE LOSS
1.7
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Billing Practices
  • Software 2
  • There is a chance they will be gone 1
  • The 1
  • Tech support 1
  • Customer service response 1

Customers don't like

  • Runaround4
  • No solution to problem4
  • Cannot contact them about basic information3
  • Total lack of customer support2
  • Entire experience2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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