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Avira

Software
  • 0 ISSUES RESOLVED
  • 18 TOTAL REVIEWS
  • $169 CLAIMED LOSSES
  • $56 AVERAGE LOSS
2.2
Diversity of Products or Services
Website
Customer service
Privacy and Data Security
Billing Practices
  • Beating other antivirus in speed and detection 1
  • Economical cost of product 1

Customers don't like

  • Slow startup time and slow repairing-qurentine-deletion of virus1
  • Too many false positives1
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Microsoft

Software
  • 4 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $596 AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Privacy and Data Security
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Tablet when it worked 1
  • Used by many people 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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