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Avianca

Transport
  • 0 ISSUES RESOLVED
  • 15 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.0
Staff
Website
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Worst airline1
  • Customer service and that they only speak spanish on weekends1
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Lan Airlines

Transport
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $965 AVERAGE LOSS
1.5
Staff
Website
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
  • Safety 1
  • Entertainment 1
  • Comfortable 1

Customers don't like

  • Poor customer service3
  • Lack of accountability3
  • Treatment of passengers2
  • Refund never processed2
  • Overbooking flight in christmas season1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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