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AVG

Software
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $168 AVERAGE LOSS
1.9
Customer service
Privacy and Data Security
Website
Diversity of Products or Services
Billing Practices
  • Talking to a tekkie with people skills 1

Customers don't like

  • Very poor customer service2
  • Customer support2
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Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Privacy and Data Security
Website
Diversity of Products or Services
Billing Practices
  • Uninstalling their software 2
  • Promised the protection 1
  • It worked 1
  • Have a disk for installation 1
  • Good security 1

Customers don't like

  • Customer service10
  • Very poor customer service3
  • That their support demanded more money from us to help us2
  • Program2
  • Non existent customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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