PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keranique and Aveda as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keranique
Aveda

Keranique and Aveda Overview

Total reviews
1239
37
Company responses
0
0
Issues resolved
5
0

Keranique and Aveda Consumer Ratings

Rank
230 out of 896 in Cosmetics and Personal Care category
214 out of 896 in Cosmetics and Personal Care category
Customer service
132 in category
167 in category
Website
186 in category
127 in category
Product or Service Quality
163 in category
223 in category
Price Affordability
224 in category
216 in category

Keranique and Aveda Rating Details

Customer service
1.5 (405 reviews)
1.3 (18 reviews)
Reviewer's quote

...I called the customer service number to complain but nothing was resolved..

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Wrote to Aveda Customer Service, no reply. This product is designed to be used as a facial lotion, but I needed something for my legs and elbows after a shower. SO thankful I had not yet used the product; cannot imagine what my face would look like! I am 55 years old and have NEVER experienced...

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Website
1.7 (350 reviews)
2.1 (14 reviews)
Reviewer's quote

...I want to know how to dispose of this product and the website will not allow me to go on to cancel my products..

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Bought the Be Curly shampoo and conditioner. They were in small bottles and set me back 60 dollars. In less than a minute in the time it takes me to step out of the shower. Just the ends of my hair were bone dry and frizzy looking. It overly dried out my hair causing my ends to break off. Will...

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Product or Service Quality
1.6 (340 reviews)
1.2 (13 reviews)
Reviewer's quote

...I DON'T LIKE THE PRODUCT BECAUSE IT MAKES MY HEAD ITCH. PLEASE QUIT SENDING ME YOUR PRODUCT...

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...Terrible product!..

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Price Affordability
1.3 (329 reviews)
1.4 (12 reviews)
Reviewer's quote

...95 - today's low price!!! Who in the working class can pay $49. 95 a month??? I think I went through this same ordeal a couple years back when it would have been $79. 95 but if you ordered it and I would only be paying shipping...

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I wanted to try Aveda because I found out that they don't test on animals. I bought something, I believe it was called "Calm". I thought it would help with redness on my face. Instead it felt a little bit like a light acid. I returned it and my credit card was refunded. I also bought a face...

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Keranique and Aveda Pros and Cons

Pros
  • Disgusting trickery
  • Time wasting
  • Possible to cancel account over phone
  • Did refund one of my purchases quickly
Cons
  • Terrible customer service
  • Price
  • Manipulative
  • I do not like any of the aveda products
  • Allergic reaction
  • Products

Keranique and Aveda Most Positive Reviews

Top rated reviews
5

Honestly I paid 20 dollars toal for both conditioner and shampoo and I have never loved my hair more then I do now!...

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4

I used the Aveda hair thinning products (Invati). The representative at the store (Tim) assured me that my hair would...

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5

I have been using the KEranique for almost 6 months and I finally have a full head of hair I can be proud of.I was...

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No votes

Keranique and Aveda Most Critical Reviews

Lowest rated reviews
1

I called Kernique in 30 days to return products explaining that it was not helping me and I was told to give it more...

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1

Hi

I have been a loyal customer of Aveda in London for quite a while. I've had numerous haircuts in their Covent Garden...

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1

I ordered the risk free(joke) trial. I called and cancelled as was part of the agreement. I also sent all products...

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1

I worked in Aveda lifestyle/concept salons for about 7 years in the DFW area back in the 90's. Their products were of...

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Keranique and Aveda Latest Reviews

Recent published reviews
No votes

Well I thought I had hair issues until trying this keranigue. But now I have more hair loss.Hell no!!.

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1

Bought the Be Curly shampoo and conditioner. They were in small bottles and set me back 60 dollars. In less than a...

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No votes

I just saw a keranique commercial, and was very bothered by something that was said.
A so-called user of keranique is sho...

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No votes

I have purchased the shampoo and conditioner for several years. Previously I paid £26.00 for 8.5fl oz. Now they expect...

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Keranique and Aveda Products and Services

Most reviewed product and services
  • Keranique Free Trial (270 reviews)
  • Keranique Hair Care (223 reviews)
  • Keranique Hair Care Free Trial (89 reviews)
  • Aveda Customer Care (3 reviews)
  • Aveda Hair Coloring (3 reviews)
  • Aveda Hair Care (2 reviews)