PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about reimage and Avast Software as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

reimage
Has Verified Representatives
2.9
reimage
Avast Software

reimage and Avast Software Overview

Total reviews 286 523
Company responses 292 47
Issues resolved 6 11

reimage and Avast Software Consumer Ratings

Rank
80 out of 1068 in Software category
173 out of 1068 in Software category
Customer service
106 in category
137 in category
Product or Service Quality
169 in category
138 in category
Value for money
161 in category
128 in category
Website
175 in category
173 in category

reimage and Avast Software Rating Details

Customer service
1.6 (121 reviews)
1.4 (205 reviews)
Reviewer's quote

...After many attempts by phone to customer service we are ignored. So with this said we want to CLOSE acct. or at least call or email...

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...Then the fun began!! I tried to find the customer service phone number and all the numbers I found went to 3rd party tech support companies who wanted me to pay $179 more to fix my computer. Once I found the correct number the lady was helpful and initiated the refund!!..

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Product or Service Quality
1.5 (117 reviews)
1.8 (160 reviews)
Reviewer's quote

Used their service for a one time repair in 2018. All of a sudden, 12/31/20 out of the blue, I get a push notification from PayPal telling me or a renewal for subscription charge for $39. 99...

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...Since I began paying for your services, I have not had a single issue. However, I have a couple of issues with your subscription service. The first issue is that you are charging me for my next year of VPN 14-days before the subscription is finished...

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Value for money
1.4 (108 reviews)
1.7 (123 reviews)
Reviewer's quote

refund difficulties taking money from my bank account..

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Did not order in first place refund my money or i will take it further..

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Website
1.8 (107 reviews)
1.8 (167 reviews)
Reviewer's quote

...You can also go through the ReImage - website to click trough a fickle list of non - relevant items..

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...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

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reimage and Avast Software Pros and Cons

Pros
  • Exhausting
  • Customer service
  • Very polite and friendly
  • Automatic virus removal
  • Software works
  • Free version very good
Cons
  • Awful and dishonest
  • Service was a scam
  • Dishonesty
  • Poor customer service
  • Fraudulent practices
  • Refusal to take any responsibility

reimage and Avast Software Most Positive Reviews

Top rated reviews
5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

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5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

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5

paid support for a year - u guys never failed to fix my issues .
very impressive im an old man who is totally foreign to...

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5

i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...

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reimage and Avast Software Most Critical Reviews

Lowest rated reviews
1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

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1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

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1

I too was had. I bought the scan for $39.95 and while they were doing the scanning, foolishly I agreed to their 3 yr...

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1

I had my computer erased and a new windows put in by a local computer geek. He installed the free avast software and it...

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reimage and Avast Software Latest Reviews

Recent published reviews
No votes

I called customer services and the lady I spoke to was very helpful and efficient. She was able to cancel my...

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No votes

I have an email from Avast, ticket ID 100**** saying a member of their support team will be getting in touch shortly. My...

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1

Used their service for a one time repair in 2018. All of a sudden, 12/31/20 out of the blue, I get a push notification...

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No votes

Your free trial is coming to an end
Avast Software
Time flies! But the funs just starting...

Hi, T Dianne.
As promised, were...

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reimage and Avast Software Products and Services

Most reviewed product and services
  • Reimage Utility Software (113 reviews)
  • Reimage Technical Support (36 reviews)
  • Reimage Computer Repair (7 reviews)
  • Avast Software Antivirus (122 reviews)
  • Avast Software Subscription (65 reviews)
  • Avast Software Technical Support (24 reviews)