PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avast Software and Reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avast Software

Avast Software

Has verified representatives
2.0
Reimage

Reimage

Has verified representatives
2.9
Avast Software
Reimage

Avast Software and Reimage Overview

Total reviews
420
229
Company responses
44
230
Issues resolved
6
5

Avast Software was first mentioned on PissedConsumer on Jun 13, 2010 and since then this brand received 420 reviews. It is 191 reviews more than Reimage received since Aug 22, 2014. Reimage responds to reviews and communicates with its consumers more often than Avast Software. Reimage customer service team contacts its customers via PissedConsumer.com in 100 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Reimage customer support team than with Avast Software customer service.

Avast Software and Reimage Consumer Ratings

Rank
138 out of 1358 in Software category
78 out of 1358 in Software category
Customer service
123 in category
101 in category
Website
163 in category
169 in category
Product or Service Quality
117 in category
150 in category

According to consumer ratings and reviews, Reimage ranks 60 points higher in the Software category than Avast Software. People gave Avast Software 1.4 stars for Customer service criterion in Software category and it is 272 points higher than the worst rated brand in this category. At the same time, Reimage was rated 1.5 stars for Customer service criterion in this category and it is 294 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Avast Software has a higher rating than Reimage. Regarding Product or Service Quality criterion, consumers gave Avast Software 1.8 stars and it is 70% greater than other in category. Reimage however was rated 1.4 stars and it is 62% greater than other in category.

Avast Software and Reimage Rating Details

Customer service
1.4 (164 reviews)
1.5 (94 reviews)
Reviewer's quote

...I spent 16 minutes on hold waiting for customer service to answer. Will probably notify BBB..

PissedConsumer1764374

...As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers As a result of this outstanding customer service I will be definitely be recommending this to my friends who is dumb when it comes to computers..

John C
Website
1.8 (136 reviews)
1.7 (86 reviews)
Reviewer's quote

...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

PissedConsumer1079266

I called because I had a question, the answer to which cannot be found on their website, and a service technician (installation specialist) named Lionel out of Manila answered. I've never dealt with anyone so pushy from a "legitimate" company before. He pushed really really hard to get remote...

Sonni C
Product or Service Quality
1.8 (134 reviews)
1.4 (94 reviews)
Reviewer's quote

Yesterday I spent close to $200 on their products. The products purchased were: - Avast Cleanup Premium - Avast Driver Updater - Avast Premium Security - Avast SecureLine - Avast Anti Track Premium As anyone who in the past has purchased these products once you purchase the program you receive an...

Erika

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

PissedConsumer1669261

Avast Software and Reimage Pros and Cons

Pros
  • Automatic virus removal
  • Free version very good
  • Software works
  • Customer service
  • Very polite and friendly
  • Polite
Cons
  • Poor customer service
  • Fraudulent practices
  • I need a full refund
  • Service was a scam
  • Customer service
  • Awful and dishonest

Avast Software and Reimage Most Positive Reviews

Top rated reviews
5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

Avast Software and Reimage Most Critical Reviews

Lowest rated reviews
1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

Avast Software and Reimage Latest Reviews

Recent published reviews
1

Without notice or permission, AVAST charged my card for services I didn't order or want. I spent 16 minutes on hold...

Read all 420 reviews

I used a free scan from Reimage B4 I bought Ur program, the problem is that now a pop-up keepz popping up about every...

Read all 229 reviews

Avast Software and Reimage Products and Services

Most reviewed product and services
  • Avast Software Antivirus (110 reviews)
  • Avast Software Subscription (56 reviews)
  • Avast Software Technical Support (24 reviews)
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (11 reviews)