PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avast Software and reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

reimage

reimage

Has Verified Representatives
2.9
Avast Software
reimage

Avast Software and reimage Overview

Total reviews 502 271
Company responses 47 277
Issues resolved 10 7

Avast Software and reimage Consumer Ratings

Rank
174 out of 1074 in Software category
79 out of 1074 in Software category
Customer service
128 in category
104 in category
Website
169 in category
167 in category
Product or Service Quality
132 in category
159 in category
Privacy and Data Security
113 in category
166 in category

Avast Software and reimage Rating Details

Customer service
1.4 (197 reviews)
1.6 (117 reviews)
Reviewer's quote

...Then the fun began!! I tried to find the customer service phone number and all the numbers I found went to 3rd party tech support companies who wanted me to pay $179 more to fix my computer. Once I found the correct number the lady was helpful and initiated the refund!!..

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...After many attempts by phone to customer service we are ignored. So with this said we want to CLOSE acct. or at least call or email...

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Website
1.8 (160 reviews)
1.8 (102 reviews)
Reviewer's quote

...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

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...You can also go through the ReImage - website to click trough a fickle list of non - relevant items..

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Product or Service Quality
1.8 (156 reviews)
1.5 (110 reviews)
Reviewer's quote

...Since I began paying for your services, I have not had a single issue. However, I have a couple of issues with your subscription service. The first issue is that you are charging me for my next year of VPN 14-days before the subscription is finished...

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...term We do not need the service If this is not the proper adress,please forward or notify me. Regards Juergen Haldenwanger..

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Privacy and Data Security
2.2 (155 reviews)
1.5 (91 reviews)
Reviewer's quote

I bought one lot of security , then after a few months , It says i need this and it will be another £29 , so I buy it , then a few months later it says oh I need a fire wall , Its another £24 . It's just a con . I prefer to pay for one package and that is it...

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Downloaded their program and it completely crashed my computer which caused me to lose all my stored data. It took over several weeks and multiple, multiple phone calls to get my refund. Only after threatening to contact my states attorney generals office was I able to receive my refund...

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Avast Software and reimage Pros and Cons

Pros
  • Automatic virus removal
  • Software works
  • Free version very good
  • Exhausting
  • Customer service
  • Very polite and friendly
Cons
  • Poor customer service
  • Fraudulent practices
  • Refusal to take any responsibility
  • Awful and dishonest
  • Service was a scam
  • Dishonesty

Avast Software and reimage Most Positive Reviews

Top rated reviews
5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

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5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

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5

i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...

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5

paid support for a year - u guys never failed to fix my issues .
very impressive im an old man who is totally foreign to...

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Avast Software and reimage Most Critical Reviews

Lowest rated reviews
1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

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1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

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1

I had my computer erased and a new windows put in by a local computer geek. He installed the free avast software and it...

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1

I too was had. I bought the scan for $39.95 and while they were doing the scanning, foolishly I agreed to their 3 yr...

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Avast Software and reimage Latest Reviews

Recent published reviews
1

I was placing a grocery order and up pops Avast. This is intrusive and inappropriate and why I tried to delete Avast...

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No votes

all issues are now resolved thanks

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1.8

are you trying to SCAM people and USE your COMPANY to stop scams happening IT LOOKS that way (i googled ABOUT this TEXT...

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3

Dear sirs,
I am cancelling my reimage supscription nr.839674 to the next avail.term
We do not need the service
If this is n...

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Avast Software and reimage Products and Services

Most reviewed product and services
  • Avast Software Antivirus (122 reviews)
  • Avast Software Subscription (63 reviews)
  • Avast Software Technical Support (24 reviews)
  • Reimage Utility Software (112 reviews)
  • Reimage Technical Support (35 reviews)
  • Reimage Computer Repair (7 reviews)