PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avast Software and Reimage as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avast Software

Avast Software

Has Verified Representatives
1.9
Reimage

Reimage

Has Verified Representatives
2.9
Avast Software
Reimage

Avast Software and Reimage Overview

Total reviews
494
257
Company responses
47
262
Issues resolved
10
6

Avast Software and Reimage Consumer Ratings

Rank
168 out of 1045 in Software category
83 out of 1045 in Software category
Customer service
129 in category
100 in category
Website
170 in category
177 in category
Product or Service Quality
128 in category
162 in category
Privacy and Data Security
113 in category
165 in category

Avast Software and Reimage Rating Details

Customer service
1.3 (194 reviews)
1.5 (107 reviews)
Reviewer's quote

I was charged twice for yearly avast i attempted to call your customer service numbers all are not working. It has been less 24 hours that both of these transactions happened. I do not wish to deal with a company that you can contact and double charges...

Read full review

...Tool seemed to work good, but I am dissatisfied with their customer service. Re-image, please give me the software I paid for!..

Read full review
Website
1.8 (158 reviews)
1.7 (95 reviews)
Reviewer's quote

...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

Read full review

...You can also go through the ReImage - website to click trough a fickle list of non - relevant items..

Read full review
Product or Service Quality
1.8 (155 reviews)
1.4 (104 reviews)
Reviewer's quote

...Since I began paying for your services, I have not had a single issue. However, I have a couple of issues with your subscription service. The first issue is that you are charging me for my next year of VPN 14-days before the subscription is finished...

Read full review

I didn’t want the product! Had trouble getting it off my computer. It was installed without my permission. I had webroot already protecting my system with BestBuy’s geek squad a phone call away...

Read full review
Privacy and Data Security
2.2 (153 reviews)
1.5 (85 reviews)
Reviewer's quote

I bought one lot of security , then after a few months , It says i need this and it will be another £29 , so I buy it , then a few months later it says oh I need a fire wall , Its another £24 . It's just a con . I prefer to pay for one package and that is it...

Read full review

Downloaded their program and it completely crashed my computer which caused me to lose all my stored data. It took over several weeks and multiple, multiple phone calls to get my refund. Only after threatening to contact my states attorney generals office was I able to receive my refund...

Read full review

Avast Software and Reimage Pros and Cons

Pros
  • Automatic virus removal
  • Software works
  • Free version very good
  • Exhausting
  • Customer service
  • Very polite and friendly
Cons
  • Poor customer service
  • Fraudulent practices
  • Refusal to take any responsibility
  • Awful and dishonest
  • Service was a scam
  • Dishonesty

Avast Software and Reimage Most Positive Reviews

Top rated reviews
5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

Read full review
5

Reimage software did not work for me. For some reason that I do not know it damaged the boot sector of my disk and I had...

Read full review
5

i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...

Read full review
5

paid support for a year - u guys never failed to fix my issues .
very impressive im an old man who is totally foreign to...

Read full review

Avast Software and Reimage Most Critical Reviews

Lowest rated reviews
1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

Read full review
1

This company is a scam. Their adware infects your computer and their annoying popups redirect you to their site where...

Read full review
1

I had my computer erased and a new windows put in by a local computer geek. He installed the free avast software and it...

Read full review
1

I too was had. I bought the scan for $39.95 and while they were doing the scanning, foolishly I agreed to their 3 yr...

Read full review

Avast Software and Reimage Latest Reviews

Recent published reviews
No votes

Was charged $63.59 for something I do not want

Read full review
No votes

Why does your system not get rid of this :- AMSPROTECTEDSERVICE>;;;EXE
Is your service a waste of money ,if so advise...

Read full review
2

I was charged $63.59 for a program I do not want. Please cancel and refund my checking account. Thank you.

Read full review
No votes

on the 09th June I paid £31:14 subscription and to date have not received any benefits at all Do

Read full review

Avast Software and Reimage Products and Services

Most reviewed product and services
  • Avast Software Antivirus (121 reviews)
  • Avast Software Subscription (63 reviews)
  • Avast Software Technical Support (24 reviews)
  • Reimage Utility Software (111 reviews)
  • Reimage Technical Support (34 reviews)
  • Reimage Customer Care (13 reviews)