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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 339 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $242 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices13
  • Poor customer service11
  • Ignore requests for refund8
  • No phone number for refunds8
  • Ignore requests for refunds8
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Redboxsoftware

Software
  • 1 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $2.1K CLAIMED LOSSES
  • $124 AVERAGE LOSS
2.6
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Delivered what was promised 3
  • Good customer service 3
  • Price 3
  • Easy to use website 1

Customers don't like

  • Did not deliver product that was paid for5
  • Scam and fraud site5
  • Invalid license code4
  • Approach to handling disgruntled customer2
  • Product did not specify one time purchase or subscription2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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