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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $50.5K CLAIMED LOSSES
  • $326 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software works 5
  • Friendly customer service 4
  • Promise of a refund 4
  • Seems to stop virus 4
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices12
  • Poor customer service10
  • Ignore requests for refund8
  • No phone number for refunds8
  • Refusal to take any responsibility7
Delete
  • 0 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 1
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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