Avast Software vs Norton Antivirus

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Avast Software

Software
  • 5 ISSUES RESOLVED
  • 313 TOTAL REVIEWS
  • $50.3K CLAIMED LOSSES
  • $335 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices13
  • Poor customer service10
  • Ignore requests for refund8
  • No phone number for refunds8
  • Ignore requests for refunds8

Products by Avast Software

No items

Delete
  • 0 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $79.2K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Bullying customer service reps 2
  • Product 1

Customers don't like

  • Auto billing3
  • Talking to overseas reps3
  • Price3
  • Scare tactics by norton virur reps3
  • Scare tactics from norton reps2

Products by Norton Antivirus

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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