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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 326 TOTAL REVIEWS
  • $50.5K CLAIMED LOSSES
  • $326 AVERAGE LOSS
2.0
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Software works 5
  • Friendly customer service 4
  • Promise of a refund 4
  • Seems to stop virus 4
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices12
  • Poor customer service10
  • Ignore requests for refund8
  • No phone number for refunds8
  • Refusal to take any responsibility7
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 128 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Fairly good information 4
  • Been good but sometimes login issues 3
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Subscription cancelled without my knowledge or authorization10
  • Having my membership cancelled without my knowledge9
  • Way they did it cancel us4
  • Customer service3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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