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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $50.5K CLAIMED LOSSES
  • $328 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices13
  • Poor customer service10
  • Ignore requests for refund8
  • No phone number for refunds8
  • Ignore requests for refunds8
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Microsoft

Software
  • 3 ISSUES RESOLVED
  • 246 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Windows version 7 3
  • Surface when it actually worked 1
  • Used by many people 1
  • Using word until it became terrible 1
  • Windows up to version 7 1

Customers don't like

  • Tech suport was very bad7
  • Customer support6
  • Microsofts apparent arrogance6
  • Microsofts unprofessionalism6
  • Series of many service shut outs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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