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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 352 TOTAL REVIEWS
  • $39.8K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service8
  • Fraudulent practices7
  • Ignore requests for refunds4
  • Refusal to take any responsibility4
  • Promises broken4
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Microsoft

Software
  • 5 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $52.6K CLAIMED LOSSES
  • $591 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Windows version 7 3
  • That they saved my bacon 1
  • Used by many people 1
  • Werst ever 1
  • Windows up to version 7 1

Customers don't like

  • Lack of understanding4
  • Series of many service shut outs4
  • Poor service4
  • Rippoff4
  • Customer service and the jumping through hoops3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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