PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mcafee and Avast Software as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mcafee
Avast Software

Mcafee and Avast Software Overview

Total reviews 302 497
Company responses 0 47
Issues resolved 1 10

Mcafee and Avast Software Consumer Ratings

Rank
224 out of 1066 in Software category
172 out of 1066 in Software category
Customer service
117 in category
134 in category
Product or Service Quality
142 in category
137 in category
Website
175 in category
172 in category
Privacy and Data Security
136 in category
111 in category

Mcafee and Avast Software Rating Details

Customer service
1.5 (57 reviews)
1.3 (193 reviews)
Reviewer's quote

The Customer Service phone number in South Africa, 011 707 5566, doesn't work. It disconnects after a single ring, which indicates that it doesn't exist. It's the only option available for claiming a refund for an unwanted auto-renewal, so it's effectively impossible to get a refund...

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I was charged twice for yearly avast i attempted to call your customer service numbers all are not working. It has been less 24 hours that both of these transactions happened. I do not wish to deal with a company that you can contact and double charges...

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Product or Service Quality
1.7 (52 reviews)
1.8 (154 reviews)
Reviewer's quote

I called to ask simply for a refund as I am not getting the service I paid for, and they said they have a 30 day policy. I had to purchase a new computer because of this not to mention other products to try to salvage my original computer and am just warning the folks out there, don't use this...

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...Since I began paying for your services, I have not had a single issue. However, I have a couple of issues with your subscription service. The first issue is that you are charging me for my next year of VPN 14-days before the subscription is finished...

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Website
1.8 (50 reviews)
1.8 (158 reviews)
Reviewer's quote

I JUST WANT MY MONEY BACK FROM THIS WEBSITE AS I PAID THEM FOR MCAFEE PRODUCT or McAfee should close there website http:mcafee-sales. support. Still no refund its know 27/01/2018 and please cancel my auto renewal MCAFEE and rest i will take chargeback from my bank, I heard that even after...

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...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

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Privacy and Data Security
2 (50 reviews)
2.2 (152 reviews)
Reviewer's quote

...Declined to pay and will remember McAFee's response come renewal tie for my security package..

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I bought one lot of security , then after a few months , It says i need this and it will be another £29 , so I buy it , then a few months later it says oh I need a fire wall , Its another £24 . It's just a con . I prefer to pay for one package and that is it...

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Mcafee and Avast Software Pros and Cons

Pros
  • Good range of products
  • Polite staff who helped in stage 1
  • Good product
  • Automatic virus removal
  • Software works
  • Free version very good
Cons
  • Customer service
  • Thieves
  • Horrible experience
  • Poor customer service
  • Fraudulent practices
  • Refusal to take any responsibility

Mcafee and Avast Software Most Positive Reviews

Top rated reviews
5

on the 14 April i renewed my subscription checking my bank balance for that date there are two debits of £79,99 WHY ?

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5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

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3.9

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

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5

i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...

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Mcafee and Avast Software Most Critical Reviews

Lowest rated reviews
1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

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1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

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1

I paid the all access fee, downloaded, used the virtual technician to complete the installation and NOTHING but the...

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1

I had my computer erased and a new windows put in by a local computer geek. He installed the free avast software and it...

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Mcafee and Avast Software Latest Reviews

Recent published reviews
1.7

When on a budget or retired withdrawing funds before they are due is dishonest and lack of integrity. It this day and ti...

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No votes

I never made an order for AVAST ANTIVIRUS and i received an e-mail that i made an order number 82412055100 for one year....

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1

I DONT WANT THIS *** AND I CAN'T UNINSTALL EITHER. *** MCAFEE. LIKE SERIOUSLY: *** OFF!!!!!!!!!!!!!

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No votes

I was charged for service I did NOT order!!! It was fraudulently taken from my credit card ( which is NOW cancelled)! I...

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Mcafee and Avast Software Products and Services

Most reviewed product and services
  • Mcafee Antivirus (79 reviews)
  • Mcafee Subscription (37 reviews)
  • Mcafee Customer Care (18 reviews)
  • Avast Software Antivirus (122 reviews)
  • Avast Software Subscription (63 reviews)
  • Avast Software Technical Support (24 reviews)