Start a new comparison
Delete

Kaspersky Lab

Software
  • 2 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $22.8K CLAIMED LOSSES
  • $633 AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Promised the protection 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • That their support demanded more money from us to help us2
  • Program2
  • Non existent customer service2
Delete

Avast Software

Software
  • 6 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $40.4K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Software works 5
  • Promise of a refund 5
  • Free version very good 5
  • Automatic virus removal 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service8
  • Fraudulent practices7
  • Refusal to take any responsibility4
  • Promises broken4
  • Ignore requests for refunds4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel