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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 348 TOTAL REVIEWS
  • $39.7K CLAIMED LOSSES
  • $244 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service7
  • Fraudulent practices7
  • Ignore requests for refunds4
  • Refusal to take any responsibility4
  • Promises broken4
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Kaspersky Lab

Software
  • 1 ISSUES RESOLVED
  • 80 TOTAL REVIEWS
  • $22.7K CLAIMED LOSSES
  • $650 AVERAGE LOSS
1.8
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Uninstalling their software 2
  • I like not much about it 2
  • Good security 1
  • It worked 1
  • Have a disk for installation 1

Customers don't like

  • Customer service7
  • Very poor customer service3
  • Non existent customer service2
  • That their support demanded more money from us to help us2
  • Program2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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