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Iolo Technologies vs Avast Software
Iolo Technologies vs Avast Software
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Iolo Technologies and Avast Software as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Iolo Technologies and Avast Software Overview
Total reviews |
518
|
700
|
Company responses |
10 |
46 |
Issues resolved |
11 |
17 |
Iolo Technologies and Avast Software Consumer Ratings
Rank
147
out of 5611 in Software category
487
out of 5611 in Software category
Product or Service Quality
137
in category
428
in category
Customer service
184
in category
389
in category
Diversity of Products or Services
151
in category
393
in category
Value for money
139
in category
449
in category
Iolo Technologies and Avast Software Rating Details
Product or Service Quality
Reviewer's quote
...24 I did not want one of their products. It was a monthly subscription billed to my credit card. Called in Feb...
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...Then he had the audacity to tell me that the problem was not in the drivers so I would have to buy a service contract if Avast was going to even attempt to fix the mess your software made on my laptop. . He assured me someone up the ladder in your support dept...
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Reviewer's quote
...automatically sign you up for a tech service that is paid monthly, I declined the service and on my next credit card statement is a charge for the service Customer service states its in the terms and conditions and refused to refund the amount billed I find this very deceptive and dishonest they promote the...
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No customer service No tech support that even knows what youre talking about Refund requests never responded to Product does not work as advertised..
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Diversity of Products or Services
Reviewer's quote
Most chat agents won't let you talk a technical until they sell you their products, even though you don't want more items. This company does not have a phone numbering for Australia. The numbers that they give Telstra information are incorrect or invalid...
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...I have never used your services not once but it was easy for you to take out but your making it difficult to get my money back..
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Reviewer's quote
...However I take a really dim view of companies which are not fully up front about how they are taking my money. I also don't like dealing with organisations whose business plan relies on making me feel stupid. I don't intend to renew RealDefense software again...
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...Luckily when I cancelled with Avast I printed off the email confirming this the bank gave me back my money. Subscriptions are not a safe option when dealing with companies. Even though I had cancelled, they can after 13 months take money again...
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Iolo Technologies and Avast Software Pros and Cons
Pros
- System mechanic is a good product
- Good product
- Safe
- Software works
- Automatic virus removal
- Promise of a refund
Cons
- Poor unprofessional service
- Support
- Slow response on service tickets
- Poor customer service
- Fraudulent practices
- Refusal to take any responsibility
Iolo Technologies and Avast Software Most Positive Reviews
Top rated reviews
program did not upgrade automatically had to delete and reinstall manually. please allow program to automatically...
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I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...
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System mechanic works exactly as described. It is a great system support tool that works effectively. I have it running...
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i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...
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Iolo Technologies and Avast Software Most Critical Reviews
Lowest rated reviews
I agree with you. Its pretty weird that one just happens to have Iolo services and all of the sudden you have scammers...
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I canceled my subscription in early 2021 as I thought the product was overpriced. {And the customer service was poor whe...
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I downloaded their software off AOL restarted computer and my computer hasn't worked since. They admitted in an email...
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Charged for services I did not ask for. I have asked for the charges to be removed from my account at America First...
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Iolo Technologies and Avast Software Latest Reviews
Recent published reviews
Decided in Feb. 24 I did not want one of their products. It was a monthly subscription billed to my credit card. Called...
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No votes
Good afternoon I kindly request a refund of USD 55.54 deducted on the 20th of February 2024 on my ecocash account...
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Most chat agents won't let you talk a technical until they sell you their products, even though you don't want more item...
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No votes
See comment
I need help with the emails I keep getting
From avast that should have been resolved by now
Please just give me...
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How would you compare Iolo Technologies vs Avast Software?
I actually use both of the above. Fortunately have not had too much trouble with either.
However, the customer service from Iolo.com is horrible to non existent. Avast customer support is great. Finding Iolo's customer service address is a nightmare. Sent iolo a question which took them 7 days to reply to .
The original response stated 24 hours response time which is reasonable.
Many 24 hours periods passed before a reply was received. Iolo has some great products but my reluctance to use their products is their disgusting customer service /and product support Avast are very good in every respect.