PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avast Software and Iolo Technologies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avast Software
Iolo Technologies

Avast Software and Iolo Technologies Overview

Total reviews 503 193
Company responses 47 0
Issues resolved 10 4

Avast Software and Iolo Technologies Consumer Ratings

Rank
174 out of 1073 in Software category
150 out of 1073 in Software category
Customer service
131 in category
126 in category
Website
170 in category
124 in category
Product or Service Quality
134 in category
122 in category
Privacy and Data Security
114 in category
98 in category

Avast Software and Iolo Technologies Rating Details

Customer service
1.4 (197 reviews)
1.4 (80 reviews)
Reviewer's quote

...Then the fun began!! I tried to find the customer service phone number and all the numbers I found went to 3rd party tech support companies who wanted me to pay $179 more to fix my computer. Once I found the correct number the lady was helpful and initiated the refund!!..

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...I have no reason to believe that their customer service is reliable either. They can't even remember That I have registered an account on their website. They are very good at taking your money however...

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Website
1.8 (160 reviews)
2.2 (63 reviews)
Reviewer's quote

...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

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...I will continue to enjoy your website...

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Product or Service Quality
1.8 (156 reviews)
1.9 (74 reviews)
Reviewer's quote

...Since I began paying for your services, I have not had a single issue. However, I have a couple of issues with your subscription service. The first issue is that you are charging me for my next year of VPN 14-days before the subscription is finished...

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...I even got their tech support service..

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Privacy and Data Security
2.2 (155 reviews)
2.4 (60 reviews)
Reviewer's quote

I bought one lot of security , then after a few months , It says i need this and it will be another £29 , so I buy it , then a few months later it says oh I need a fire wall , Its another £24 . It's just a con . I prefer to pay for one package and that is it...

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...I never had any problems with the basic System Mechanics, but I sure did with System Mechanics Pro Ultimate with Privacy Guardian. Keep in mind that support with the basic System Mechanics is free. The other isn't...

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Avast Software and Iolo Technologies Pros and Cons

Pros
  • Automatic virus removal
  • Software works
  • Free version very good
  • Old system mechanic seemed to do a decent job
  • Idea
  • I liked system mechanics when i was able to read the screen
Cons
  • Poor customer service
  • Fraudulent practices
  • Refusal to take any responsibility
  • Poor unprofessional service
  • Support
  • Pheonix 360 simply doesnt work at all and i have lost my time

Avast Software and Iolo Technologies Most Positive Reviews

Top rated reviews
5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

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5

I thank God for System Mechanic because they were able to resolve problems i had with my computer! Problems which...

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5

i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...

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5

I purchased for 3 devices. I was able to put Bypass on 2 o f them, but won't let me add it to the 3rd. It said error 6.

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Avast Software and Iolo Technologies Most Critical Reviews

Lowest rated reviews
1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

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1

Bought your software at Office Depot. System Mechanics for up to 3 PC's. Attempted to load it and every time I put in...

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1

I had my computer erased and a new windows put in by a local computer geek. He installed the free avast software and it...

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1

I downloaded their software off AOL restarted computer and my computer hasn't worked since. They admitted in an email...

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Avast Software and Iolo Technologies Latest Reviews

Recent published reviews
5

10/1 i ordered AVEST ONLINE
AND PD. A TOTAL OF $ 68.00 ,CANCELED mmediately BUT HAVE never GOT ANY REFUND, i THINK THIS A...

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4

I was completely confused;Virus not removed!!

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1

I was placing a grocery order and up pops Avast. This is intrusive and inappropriate and why I tried to delete Avast...

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3.3

me rather than immediately joining the online session. I waited over 1hour and then had to hang up. About 6 hours later...

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Avast Software and Iolo Technologies Products and Services

Most reviewed product and services
  • Avast Software Antivirus (122 reviews)
  • Avast Software Subscription (63 reviews)
  • Avast Software Technical Support (24 reviews)
  • Iolo Technologies System Mechanic Optimization Software (21 reviews)
  • Iolo Technologies System Mechanic Pro Optimization Software (14 reviews)
  • Iolo Technologies Technical Support (13 reviews)