PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avast Software and Iolo Technologies as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avast Software

Avast Software

Has verified representatives
2.0
Avast Software
Iolo Technologies

Avast Software and Iolo Technologies Overview

Total reviews
422
179
Company responses
47
0
Issues resolved
6
4

Avast Software was first mentioned on PissedConsumer on Jun 13, 2010 and since then this brand received 422 reviews. It is 243 reviews more than Iolo Technologies received since Mar 18, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Iolo Technologies customer support team than with Avast Software customer service.

Avast Software and Iolo Technologies Consumer Ratings

Rank
138 out of 1358 in Software category
156 out of 1358 in Software category
Customer service
124 in category
131 in category
Website
163 in category
125 in category
Product or Service Quality
117 in category
119 in category

According to consumer ratings and reviews, Avast Software ranks 18 points higher in the Software category than Iolo Technologies. People gave Avast Software 1.4 stars for Customer service criterion in Software category and it is 270 points higher than the worst rated brand in this category. At the same time, Iolo Technologies was rated 1.3 stars for Customer service criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Iolo Technologies has a higher rating than Avast Software. Regarding Product or Service Quality criterion, consumers gave Avast Software 1.8 stars and it is 70% greater than other in category. Iolo Technologies however was rated 1.8 stars and it is 70% greater than other in category.

Avast Software and Iolo Technologies Rating Details

Customer service
1.4 (165 reviews)
1.3 (75 reviews)
Reviewer's quote

...I received a charge on my credit card, called customer service and was told to expect a refund in his5-7 days. Called today and they are refusing to refund my money. I plan to take this up with my credit card company..

Susan H

...I have no reason to believe that their customer service is reliable either. They can't even remember That I have registered an account on their website. They are very good at taking your money however...

Robert K
Website
1.8 (136 reviews)
2.1 (54 reviews)
Reviewer's quote

...In Avast's website FAQ's it says that up to 5 devices can be used on that same activation. However, my iphone will not recognize the subscription. So I emailed customer service to ask what was up, and the initial immediate response was an automated "we cannot find your subscription"...

PissedConsumer1079266

...I will continue to enjoy your website...

Barry P
Product or Service Quality
1.8 (134 reviews)
1.8 (65 reviews)
Reviewer's quote

Without notice or permission, AVAST charged my card for services I didn't order or want. I spent 16 minutes on hold waiting for customer service to answer. Will probably notify BBB..

PissedConsumer1764374

...35 to do a total cleansing of malware! I contacted IOLO customer service to request a refund of the monies I paid to keep me subscribed with IOLO until 2024, they refused my request so I'm out about $200. 00..

Anthony P

Avast Software and Iolo Technologies Pros and Cons

Pros
  • Automatic virus removal
  • Free version very good
  • Software works
  • Old system mechanic seemed to do a decent job
  • Idea
  • I liked system mechanics when i was able to read the screen
Cons
  • Poor customer service
  • Fraudulent practices
  • I need a full refund
  • Poor unprofessional service
  • Support
  • Pheonix 360 simply doesnt work at all and i have lost my time

Avast Software and Iolo Technologies Most Positive Reviews

Top rated reviews
5

I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...

5

I thank God for System Mechanic because they were able to resolve problems i had with my computer! Problems which...

Avast Software and Iolo Technologies Most Critical Reviews

Lowest rated reviews
1

A message on my computer said my AVAST had expired and I was not covered. I purchased Premier and grime fighter which...

1

Bought your software at Office Depot. System Mechanics for up to 3 PC's. Attempted to load it and every time I put in...

Avast Software and Iolo Technologies Latest Reviews

Recent published reviews

they charge me and can't talk to anyone to cancel the service.

Read all 422 reviews
2.3

The taskbar popups trying to sell me additional Iolo software drives me up the wall.

Read all 179 reviews

Avast Software and Iolo Technologies Products and Services

Most reviewed product and services
  • Avast Software Antivirus (110 reviews)
  • Avast Software Subscription (57 reviews)
  • Avast Software Technical Support (24 reviews)
  • Iolo Technologies System Mechanic Optimization Software (18 reviews)
  • Iolo Technologies Customer Care (16 reviews)
  • Iolo Technologies System Mechanic Pro Optimization Software (13 reviews)