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Avast Software

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2.0
?

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  • 6 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 386 TOTAL REVIEWS
Rank
139 out of 1451
in Software category
Rating Details
Customer service
Website
Product or Service Quality
Privacy and Data Security
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
102 reviews
2.3
52 reviews
1.8
23 reviews

Iolo Technologies

1.8
?

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  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 166 TOTAL REVIEWS
Rank
168 out of 1451
in Software category
Rating Details
Customer service
Website
Product or Service Quality
Privacy and Data Security
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    05:13
  • ISSUES RESOLVED
    0%
Top Products and Services

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Anonymous
#1677869

I actually use both of the above. Fortunately have not had too much trouble with either.

However, the customer service from Iolo.com is horrible to non existent. Avast customer support is great. Finding Iolo's customer service address is a nightmare. Sent iolo a question which took them 7 days to reply to .

The original response stated 24 hours response time which is reasonable.

Many 24 hours periods passed before a reply was received. Iolo has some great products but my reluctance to use their products is their disgusting customer service /and product support Avast are very good in every respect.

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