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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 340 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $242 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices7
  • Poor customer service5
  • Ignore requests for refunds4
  • Refusal to take any responsibility4
  • Promises broken4
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Intuit

Tax services
  • 1 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $460K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Billing Practices
  • Software is easy to use 11
  • Step by step process 8
  • Easy to use 6
  • Product itself 4
  • Sucks for customer service 2

Customers don't like

  • Getting ripped off8
  • Customer service experience5
  • Being lied to and misled4
  • Their charge procedures4
  • Huge increase in price4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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