-
Home
-
Digital River vs Avast Software
Digital River vs Avast Software
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Digital River and Avast Software as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Digital River and Avast Software Overview
Total reviews |
118
|
700
|
Company responses |
0 |
46 |
Issues resolved |
4 |
17 |
Digital River and Avast Software Consumer Ratings
Rank
595
out of 3891 in Financial Services category
482
out of 5486 in Software category
Customer service
584
in category
373
in category
Billing Practices
582
in category
490
in category
Website
606
in category
434
in category
Product or Service Quality
512
in category
412
in category
Digital River and Avast Software Rating Details
Reviewer's quote
This company has terrible customer service. I have sent several emails today 11/8/2023 requesting the Licence Code and they send me by email the password for create my account. they say that they are going to send me everything electronically and it is false...
Read full review
No customer service No tech support that even knows what youre talking about Refund requests never responded to Product does not work as advertised..
Read full review
Reviewer's quote
I had problems with another company in Ireland that I ordered a new account number to stop them billing - it was a trail and it couldn't fix my PC problem so I cancelled within 3 hours and they wouldn't refund my account. When I deleted the software a message came up to buy at 50% discount - I...
Read full review
I was put on hold for an entire hour, No one was able to do anything, when transferred to billing there was no resolve. Eventually I was able to resolve the issue by falsifying my reasons for calling and pushed 1 on the prompt as a first time caller. Going forward from there, I was able to come to...
Read full review
Reviewer's quote
...I needed to change my Dragon over to the new computer but the website said "Too many days past. " After 2 emails and a phone call, the problem was completely resolved. One phone number for customer service on the internet was entirely worthless...
Read full review
...I actually didnt even mean to go to complain about them I was just trying to get a hold of them and got redirected to the pissed consumer website..
Read full review
Product or Service Quality
Reviewer's quote
After explaining that product did not protect me as expected I quit using it. When I chatted to cancel my subscription I was sent to the 2nd person after typing it all out for the 1st person. They asked me the same questions...
Read full review
...Then he had the audacity to tell me that the problem was not in the drivers so I would have to buy a service contract if Avast was going to even attempt to fix the mess your software made on my laptop. . He assured me someone up the ladder in your support dept...
Read full review
Digital River and Avast Software Pros and Cons
Pros
- Unknown
- Good products
- Nao tenho
- Software works
- Automatic virus removal
- Promise of a refund
Cons
- Total lack of customer service with no resonse given to emails
- Confused employees
- Inability to cancel autorenew avast subscription
- Poor customer service
- Fraudulent practices
- Refusal to take any responsibility
Digital River and Avast Software Most Positive Reviews
Top rated reviews
yes order was place, the matter look to be the microsoft Edge Browser., dont let me place the 3th order.
Read full review
I received notice of renewal of Avast programs (2) I emailed Avast after receiving notice of pending renewal telling...
Read full review
ola boa darde olha peรงas Tiraro 59,99 euros da minha conta paypal meu imal e ninhocrente@***.com au estue sem trabalho...
Read full review
i no longer need protection from Avast any longer so im requesting a refund of 21.39 thank you so very much for your...
Read full review
Digital River and Avast Software Most Critical Reviews
Lowest rated reviews
This is a dirty company , they automatically renewed something with me that I had not requested. I have reported them...
Read full review
Would lliterally be faster n cheaper to just throw away computer, accept your losses n get another computer before using...
Read full review
Can't believe I let them do this TWICE. The first FREE SUBSCRIPTION was canceled YET Pay Pal had been billed. I received...
Read full review
Ive been charged multiple times inside of one month. When trying to cancel my account it took upwards into 4 hours....
Read full review
Digital River and Avast Software Latest Reviews
Recent published reviews
No votes
Unauthorised transactions on 14 January 2024 to my paypal account"paypal"digitalrive dr 402935**** $59-95 please refund...
Read full review
No votes
Good afternoon I kindly request a refund of USD 55.54 deducted on the 20th of February 2024 on my ecocash account...
Read full review
No votes
We have had a charge of $53.99 on our mastercard through Paypal to Digital River Ireland. Paypal wanted proof that we...
Read full review
No votes
See comment
I need help with the emails I keep getting
From avast that should have been resolved by now
Please just give me...
Read full review
How would you compare Digital River vs Avast Software?
My thoughts are that if Digital River had 346 reviews as has Avast Software that their resolved issues would still stand at Zero. A better comparison would be between Avangate and Digital River who both handle a large range of software whereas Avast just handle antivirus software.
By comparing the two afore mentioned companies you'd have a better idea of just how bad Digital River is. Really worth looking at imho.