Start a new comparison
Delete

Digital River

Professional Services
  • 0 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $252 AVERAGE LOSS
1.2
Exchange, Refund and Cancellation Policy
Customer service
Billing Practices
Website
Diversity of Products or Services

No items

Customers don't like

  • Total lack of customer service with no resonse given to emails2
  • Still no response2
  • Inability to cancel adobe subscription1
  • Confused employees1
  • Being horrible towards my family1
Delete

Avast Software

Software
  • 6 ISSUES RESOLVED
  • 373 TOTAL REVIEWS
  • $45.9K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.8
Exchange, Refund and Cancellation Policy
Customer service
Billing Practices
Website
Diversity of Products or Services
  • Software works 5
  • Promise of a refund 5
  • Free version very good 5
  • Automatic virus removal 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service24
  • Fraudulent practices7
  • Refusal to take any responsibility4
  • Promises broken4
  • Ignore requests for refunds4
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
eaglem
#1359995

My thoughts are that if Digital River had 346 reviews as has Avast Software that their resolved issues would still stand at Zero. A better comparison would be between Avangate and Digital River who both handle a large range of software whereas Avast just handle antivirus software.

By comparing the two afore mentioned companies you'd have a better idea of just how bad Digital River is. Really worth looking at imho.