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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 360 TOTAL REVIEWS
  • $40.4K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Software works 5
  • Promise of a refund 5
  • Free version very good 5
  • Automatic virus removal 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service8
  • Fraudulent practices7
  • Refusal to take any responsibility4
  • Promises broken4
  • Ignore requests for refunds4
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Digital River

Software
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $212 AVERAGE LOSS
1.1
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • Total lack of customer service with no resonse given to emails2
  • Still no response1
  • Inability to cancel adobe subscription1
  • Confused employees1
  • Bad attitude1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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eaglem
#1359995

My thoughts are that if Digital River had 346 reviews as has Avast Software that their resolved issues would still stand at Zero.A better comparison would be between Avangate and Digital River who both handle a large range of software whereas Avast just handle antivirus software.

By comparing the two afore mentioned companies you'd have a better idea of just how bad Digital River is.Really worth looking at imho.