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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $40.4K CLAIMED LOSSES
  • $243 AVERAGE LOSS
1.9
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • Software works 5
  • Promise of a refund 5
  • Free version very good 5
  • Automatic virus removal 5
  • Yes i liked the company 4

Customers don't like

  • Poor customer service8
  • Fraudulent practices7
  • Refusal to take any responsibility4
  • Promises broken4
  • Ignore requests for refunds4
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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 157 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $501 AVERAGE LOSS
2.0
Customer service
Website
Privacy and Data Security
Diversity of Products or Services
Billing Practices
  • When it ran originally 3
  • Product and interface 3
  • Product 3
  • Good product 3
  • Easy purchase 3

Customers don't like

  • No customer support5
  • Unresponsive customer service4
  • Technical support4
  • No customre service or tech advice3
  • Customer service attitude3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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