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Avast Software

Software
  • 6 ISSUES RESOLVED
  • 335 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $244 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Automatic virus removal 5
  • Software works 5
  • Free version very good 5
  • Promise of a refund 5
  • Yes i liked the company 4

Customers don't like

  • Fraudulent practices13
  • Poor customer service11
  • Ignore requests for refund8
  • No phone number for refunds8
  • Ignore requests for refunds8
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Bitdefender

Software
  • 4 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $18.6K CLAIMED LOSSES
  • $295 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Privacy and Data Security
Billing Practices
  • Easy purchase 3
  • When it ran originally 3
  • Good product 3
  • Product 3
  • Product and interface 2

Customers don't like

  • Customer service9
  • Technical support9
  • Dishonest practices8
  • No customre service or tech advice7
  • Unresponsive customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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