PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wesley Berry Flowers and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wesley Berry Flowers
Avasflowers

Wesley Berry Flowers and Avasflowers Overview

Total reviews 2594 3888
Company responses 0 0
Issues resolved 8 10

Wesley Berry Flowers and Avasflowers Consumer Ratings

Rank
56 out of 242 in Flowers / Florist category
59 out of 242 in Flowers / Florist category
Customer service
42 in category
37 in category
Exchange, Refund and Cancellation Policy
35 in category
34 in category
Website
49 in category
39 in category
Delivery Service
26 in category
27 in category

Wesley Berry Flowers and Avasflowers Rating Details

Customer service
1.1 (547 reviews)
1.2 (1502 reviews)
Reviewer's quote

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

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...I have not been able to get a live person with customer service to get help with my order. Recording told me that flowers would be redelivered and still nothing. This is not exceptable and if you value your special person or event do yourself a favor and find a different florist..

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Exchange, Refund and Cancellation Policy
1.1 (518 reviews)
1.1 (1435 reviews)
Reviewer's quote

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

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...I AM REQUESTING A REFUND AND THEY ARE OFFERING ME A 10% REFUND, ARE YOU SERIOUS!!! I WANT AL $125. 00 BACK PRONTO AND I WILL DEFINITELY NOT RECOMMEND YOU TO ANYONE. I THOUGHT I WAS DOING GOOD BY ORDERING FROM A LOCAL FLORIST BUT LITTLE DID I KNOW THE CALL WAS TO A CALL CENTER...

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Website
1.6 (459 reviews)
1.8 (1208 reviews)
Reviewer's quote

...Sent complaint via website. No response. Saw my bill, it was in American funds which is not listed on the website...

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...I tried to make a complaint but navigating their website is insane. I was on their phone system for over an hour waiting to speak to a person. Finally, I was able to leave a message and they was told they'd return my call at a specified time...

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Delivery Service
1.4 (431 reviews)
1.4 (1254 reviews)
Reviewer's quote

...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

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Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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Wesley Berry Flowers and Avasflowers Pros and Cons

Pros
  • Initial location on web
  • Fast delivery
  • Offered coupons
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order
  • Customer service
  • Lack of customer service
  • Poor quality in every way

Wesley Berry Flowers and Avasflowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

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5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

DO NOT USE THIS COMPANY!!!!!! I ordered flowers for 2 seperate occasions because it SEEMED like the "$50 rebate" on the...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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Wesley Berry Flowers and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

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1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

I ordered two different sets of flowers, one was delivered and the other that was 15 miles away was not due to no one...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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Wesley Berry Flowers and Avasflowers Latest Reviews

Recent published reviews
No votes

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

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No votes

You guys are not professionals at all, from customer service to designers. I ordered from Thursday a flower arrangement...

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No votes

I also received a floral arrangement from my husband from Wesley Berry flowers. It was delivered to my office. When I...

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1

I PAID $125.00 FOR A PINK AND WHITE SYMPATHY BASKET FOR MY AUNT'S FUNERAL. THEY SENT A LITTLE BROWN BASKET WITH FLOWERS...

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Wesley Berry Flowers and Avasflowers Products and Services

Most reviewed product and services
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)
  • Avasflowers Delivery Service (950 reviews)
  • Avasflowers Flowers (878 reviews)
  • Avasflowers Arrangement (547 reviews)