PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
Wesley Berry Flowers

Avasflowers and Wesley Berry Flowers Overview

Total reviews
3640
2594
Company responses
0
0
Issues resolved
7
8

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3640 reviews. It is 1046 reviews more than Wesley Berry Flowers received since May 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Avasflowers customer support team and Wesley Berry Flowers customer service.

Avasflowers and Wesley Berry Flowers Consumer Ratings

Rank
57 out of 277 in Flowers / Florist category
52 out of 277 in Flowers / Florist category
Customer service
33 in category
37 in category
Exchange, Refund and Cancellation Policy
30 in category
31 in category
Delivery Service
25 in category
23 in category

According to consumer ratings and reviews, Wesley Berry Flowers ranks 5 points higher in the Flowers / Florist category than Avasflowers. People gave Avasflowers 1.1 stars for Customer service criterion in Flowers / Florist category and it is 53 points higher than the worst rated brand in this category. At the same time, Wesley Berry Flowers was rated 1.1 stars for Customer service criterion in this category and it is 49 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Wesley Berry Flowers has a higher rating than Wesley Berry Flowers. Regarding Delivery Service criterion, consumers gave Avasflowers 1.4 stars and it is 71% greater than other in category. Wesley Berry Flowers however was rated 1.4 stars and it is 73% greater than other in category.

Avasflowers and Wesley Berry Flowers Rating Details

Customer service
1.1 (1357 reviews)
1.1 (547 reviews)
Reviewer's quote

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

PissedConsumer959614
Exchange, Refund and Cancellation Policy
1.1 (1309 reviews)
1.1 (518 reviews)
Reviewer's quote

...I need a full refund Kelley Burnett 210-548-8260..

Shloimy

...I requested a refund from my credit card provider claiming I did not receive my goods and services and sent a copy of that complaint to the officers of the company . I received my full refund two days later. You just fight..

PissedConsumer949439
Delivery Service
1.4 (1124 reviews)
1.4 (431 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

John p

...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

PissedConsumer915789

Avasflowers and Wesley Berry Flowers Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

Avasflowers and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

Avasflowers and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

Avasflowers and Wesley Berry Flowers Latest Reviews

Recent published reviews
3.2

I looked on the website, found some beautiful flowers,I called them directly,spoke to a man and he was very helpful,...

Read all 3640 reviews

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

Read all 2594 reviews

Avasflowers and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (875 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (531 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)