PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Swiss Colony and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Swiss Colony

The Swiss Colony

Has verified representatives
2.4
The Swiss Colony
Avasflowers

The Swiss Colony and Avasflowers Overview

Total reviews
216
3610
Company responses
32
0
Issues resolved
0
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 3394 reviews more than The Swiss Colony received since Apr 29, 2008.

The Swiss Colony and Avasflowers Consumer Ratings

Rank
15 out of 354 in Food Delivery category
56 out of 356 in Flowers / Florist category
Customer service
15 in category
33 in category
Website
27 in category
35 in category
Product or Service Quality
12 in category
35 in category

The Swiss Colony and Avasflowers Rating Details

Customer service
2.1 (89 reviews)
1.1 (1341 reviews)
Reviewer's quote

Call back on Monday to speak to customer service..

Alayzia

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B
Website
2.7 (77 reviews)
1.8 (1072 reviews)
Reviewer's quote

This year, I experienced multiple failures of the Swiss Colony website, and only once was I able to reach an actual person to talk to. The agent I spoke with had a terrible attitude; actually said to me "I'll try to help, but we're very busy right now" - and the tone of voice told me I was...

Keitha M

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990
Product or Service Quality
2.3 (75 reviews)
1.1 (1014 reviews)
Reviewer's quote

I ordered a Fruit Cake. What a Joke..I signed up for there buy now and pay later. It came and it's half the size they said and it's the worst Fruit Cake I have ever had and it's Old and dried out! Never again!!Rip off!! Buyer be ware!

Jeania T

Put in an order, never came, they charged my account, cant get ahold of anyone, just busy tone. Over $120. They wont let me cancel or anything.

PissedConsumer1699538

The Swiss Colony and Avasflowers Pros and Cons

Pros
  • Products
  • Love the petite fours
  • Good products
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Way they handle payment
  • Suck
  • Shady way they handle business when there is a death
  • Customer service
  • Lack of customer service
  • Poor quality in every way

The Swiss Colony and Avasflowers Most Positive Reviews

Top rated reviews
5

I don't understand why people would complain. My experience is wonderful. Actually a little too wonderful and...

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

The Swiss Colony and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I don't know what person considered these items as normal size! I think this company is a scam! I payed 126.00 dollars...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

The Swiss Colony and Avasflowers Latest Reviews

Recent published reviews
2.8

My first order ever. I was approved for credit. I purchased two gift sets Nov 29. Shipped Dec 3rd .Ive tracked and it's...

Read all 216 reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews

The Swiss Colony and Avasflowers Products and Services

Most reviewed product and services
  • The Swiss Colony Customer Care (44 reviews)
  • The Swiss Colony Shipping Service (34 reviews)
  • The Swiss Colony Delivery Service (12 reviews)
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)