PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and The Swiss Colony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Swiss Colony

The Swiss Colony

Has verified representatives
2.4
Avasflowers
The Swiss Colony

Avasflowers and The Swiss Colony Overview

Total reviews
3632
242
Company responses
2
56
Issues resolved
7
0

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3632 reviews. It is 3390 reviews more than The Swiss Colony received since Apr 29, 2008. The Swiss Colony responds to reviews and communicates with its consumers more often than Avasflowers. The Swiss Colony customer service team contacts its customers via PissedConsumer.com in 23 percent of cases.

Avasflowers and The Swiss Colony Consumer Ratings

Rank
57 out of 277 in Flowers / Florist category
14 out of 340 in Food Delivery category
Customer service
34 in category
17 in category
Website
37 in category
31 in category
Product or Service Quality
36 in category
12 in category

Avasflowers and The Swiss Colony Rating Details

Customer service
1.1 (1354 reviews)
2 (96 reviews)
Reviewer's quote

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838

...I attempted three times to contact their customer service e-mail address to again cancel this order to no avail. Please be aware prior to ordering and/or cancelling an order. Since most places offer free shipping this $27...

PissedConsumer1765774
Website
1.8 (1081 reviews)
2.7 (84 reviews)
Reviewer's quote

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990

This year, I experienced multiple failures of the Swiss Colony website, and only once was I able to reach an actual person to talk to. The agent I spoke with had a terrible attitude; actually said to me "I'll try to help, but we're very busy right now" - and the tone of voice told me I was...

Keitha M
Product or Service Quality
1.1 (1025 reviews)
2.3 (79 reviews)
Reviewer's quote

...It was humiliating to have my name associated with this pathetic product which was over $100 and not worth one thin dime. I have bought flowers for over 50 years and NEVER AGAIN WITH AVAS..

Denny

...I attempted three times to contact their customer service e-mail address to again cancel this order to no avail. Please be aware prior to ordering and/or cancelling an order. Since most places offer free shipping this $27...

Joanette

Avasflowers and The Swiss Colony Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Products
  • Love the petite fours
  • Are no pros
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Rude people
  • Way they handle payment
  • Shady way they handle business when there is a death

Avasflowers and The Swiss Colony Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

5

I don't understand why people would complain. My experience is wonderful. Actually a little too wonderful and...

Avasflowers and The Swiss Colony Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

I don't know what person considered these items as normal size! I think this company is a scam! I payed 126.00 dollars...

Avasflowers and The Swiss Colony Latest Reviews

Recent published reviews
1

Bought a white funeral basket on a white stand with lavender flowers, upgrade sympathy ribbon and card for my aunts...

Read all 3632 reviews
1.4

I ordered mixed peanuts for a Christmas gift after Christmas I ordered the same thing as a deal and when I received my...

Read all 242 reviews

Avasflowers and The Swiss Colony Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (873 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (530 reviews)
  • The Swiss Colony Customer Care (46 reviews)
  • The Swiss Colony Shipping Service (38 reviews)
  • The Swiss Colony Delivery Service (13 reviews)