PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
Teleflora

Avasflowers and Teleflora Overview

Total reviews 3911 435
Company responses 0 0
Issues resolved 10 5

Avasflowers and Teleflora Consumer Ratings

Rank
59 out of 245 in Flowers / Florist category
36 out of 245 in Flowers / Florist category
Customer service
39 in category
33 in category
Exchange, Refund and Cancellation Policy
33 in category
31 in category
Delivery Service
27 in category
20 in category
Website
40 in category
28 in category

Avasflowers and Teleflora Rating Details

Customer service
1.2 (1514 reviews)
1.2 (205 reviews)
Reviewer's quote

...Customer service assured me a replacement would be sent by end of day or following Monday. Today is Tuesday and no flowers were delivered. I Placed side by side photo so you can see Im being truthful...

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...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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Exchange, Refund and Cancellation Policy
1.1 (1445 reviews)
1.2 (188 reviews)
Reviewer's quote

...I stated no I want a refund. He said he would get back with me. The next day they decided to deliver the flowers and have refused to contact me in any way...

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...And I never received the refund for the expedited delivery fee. Worst Customer Service EVER!..

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Delivery Service
1.4 (1263 reviews)
1.6 (175 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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...I paid a $20 delivery fee. The flowers did not arrive that day. When I called I was told the florist tried and no one was home...

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Website
1.8 (1219 reviews)
2.1 (169 reviews)
Reviewer's quote

...No one answers the phone, it rings and cuts and there is no email response despite filling a form on their website. I expect service charge dropped and flowers delivered immediately, eventhough the date of the event has long passed. Order 760****..

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...98 and what i received was nothing like the picture I ordered from the website..

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Avasflowers and Teleflora Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Never got flowers
  • Delivered product

Avasflowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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Avasflowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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Avasflowers and Teleflora Latest Reviews

Recent published reviews
1

Do Not order form Avas! Do not deliver on promises! Speak to numerous people with no resolution! My niece did not...

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1.4

I have ordered flowers from Teleflora for years. Never have I been so completely disappointed as my last order. I...

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1.3

Made an order on 11/21 for "congratulations" for delivery on 11/24. It still has not arrived 11/27. No one answers the...

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No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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Avasflowers and Teleflora Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (951 reviews)
  • Avasflowers Flowers (878 reviews)
  • Avasflowers Arrangement (549 reviews)
  • Teleflora Delivery Service (124 reviews)
  • Teleflora Flowers (75 reviews)
  • Teleflora Arrangement (66 reviews)