PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
Teleflora

Avasflowers and Teleflora Overview

Total reviews
3812
431
Company responses
0
0
Issues resolved
10
5

Avasflowers and Teleflora Consumer Ratings

Rank
59 out of 238 in Flowers / Florist category
37 out of 238 in Flowers / Florist category
Customer service
35 in category
32 in category
Exchange, Refund and Cancellation Policy
34 in category
30 in category
Delivery Service
25 in category
19 in category
Website
37 in category
24 in category

Avasflowers and Teleflora Rating Details

Customer service
1.1 (1464 reviews)
1.2 (203 reviews)
Reviewer's quote

I am appalled at the customer service. I tried calling and was put on hold for longer than 30 minutes I finally just hung up. After emailing pictures of what I received and telling them I would like a refund and that they could have their ratchet plant back they offered my $10 store credit! Are you...

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I eventually located a number to call and spoke to a customer service representative. I explained the scenario, and she said that she would follow up with the florist responsible for the delivery and see about having them issue me a refund. I told her that I didnt pay that party, nor did I contract...

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Exchange, Refund and Cancellation Policy
1.1 (1403 reviews)
1.2 (185 reviews)
Reviewer's quote

...00 and the dish plant was disgraceful!! Called for a refund!! But it took 4 days and the supervisor told me he would give me 20. 00 dollars back !! :wtf:..

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...I reached out to the company and they gave me a $13 refund on an $80 arrangement..

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Delivery Service
1.4 (1219 reviews)
1.6 (173 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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...99 and service fee of 22. 99 a total of $162. 98 and what i received was nothing like the picture I ordered from the website..

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Website
1.8 (1172 reviews)
2.1 (166 reviews)
Reviewer's quote

AaCall me-Am pissed off your website doesnt work for review to tell you my issue !!!. Call all your service numbers and no one ever picks up even with extended wait time !!! Ordered mom day flowers on 5/5/20 with your rep- SAUL- for delivery locally in Topsham, Me where I called local Avis #....

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...I've NEVER had this happen with them!! Just saying!!! I paid the "price" of the DELUXE flowers on their website today. ..

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Avasflowers and Teleflora Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Never got flowers
  • Delivered product

Avasflowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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Avasflowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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Avasflowers and Teleflora Latest Reviews

Recent published reviews
1

Avas Flowers is simply a bait and switch business. We ordered a beautiful sunflower arrangement for my brother-in-law an...

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No votes

I. 've been trying to get ahold of you people since 10oclock this morning I want to know if my daughters flowers will...

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1

The beautiful flowers I received came without water. I had to unpack them from the box and fill the vase they sent witho...

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1.6

I paid good money to have received dead flowers and not the requested arrangement, will never use you again and will...

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Avasflowers and Teleflora Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (948 reviews)
  • Avasflowers Flowers (874 reviews)
  • Avasflowers Arrangement (542 reviews)
  • Teleflora Delivery Service (121 reviews)
  • Teleflora Flowers (73 reviews)
  • Teleflora Arrangement (66 reviews)