PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
Teleflora

Avasflowers and Teleflora Overview

Total reviews
3640
422
Company responses
0
0
Issues resolved
7
5

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3640 reviews. It is 3218 reviews more than Teleflora received since May 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Teleflora customer support team than with Avasflowers customer service.

Avasflowers and Teleflora Consumer Ratings

Rank
57 out of 277 in Flowers / Florist category
34 out of 277 in Flowers / Florist category
Customer service
33 in category
29 in category
Exchange, Refund and Cancellation Policy
30 in category
27 in category
Delivery Service
25 in category
19 in category

According to consumer ratings and reviews, Teleflora ranks 23 points higher in the Flowers / Florist category than Avasflowers. People gave Avasflowers 1.1 stars for Customer service criterion in Flowers / Florist category and it is 53 points higher than the worst rated brand in this category. At the same time, Teleflora was rated 1.3 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Teleflora has a higher rating than Avasflowers. Regarding Delivery Service criterion, consumers gave Avasflowers 1.4 stars and it is 71% greater than other in category. Teleflora however was rated 1.6 stars and it is 78% greater than other in category.

Avasflowers and Teleflora Rating Details

Customer service
1.1 (1357 reviews)
1.3 (197 reviews)
Reviewer's quote

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838

...Horrendous customer service..

Rilla
Exchange, Refund and Cancellation Policy
1.1 (1309 reviews)
1.2 (181 reviews)
Reviewer's quote

...I need a full refund Kelley Burnett 210-548-8260..

Shloimy

... that I would not be okay with that resolution and just said that the only two resolutions that I could accept would be the correct arrangement delivered or a refund. I'm not going to pay for something I did not order. The customer service representative upped the discount code to 50% off my next order...

Sara Elkorchi
Delivery Service
1.4 (1124 reviews)
1.6 (169 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

John p

...Then had a online chat with Kali who told me they would delivery them today 07/02 and give me 1/2 of my $ back and assured be to have them there today. No Thanks!!!!!! (4 days later)Finally got someone on the phone and they did say they would return my $ back. NEVER USE THIS COMPANY !!!..

APRIL

Avasflowers and Teleflora Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pictured flowers
  • Anticipation of beautiful arrangement
  • Flower picture i never received
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Never got flowers
  • Delivered product

Avasflowers and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

Avasflowers and Teleflora Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

Avasflowers and Teleflora Latest Reviews

Recent published reviews
3.2

I looked on the website, found some beautiful flowers,I called them directly,spoke to a man and he was very helpful,...

Read all 3640 reviews
2.7

Pictured here is the premium bouquet I ordered (biggest size) vs. what my recipient received. This is painful to see! I...

Read all 422 reviews

Avasflowers and Teleflora Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (875 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (531 reviews)
  • Teleflora Delivery Service (120 reviews)
  • Teleflora Flowers (71 reviews)
  • Teleflora Arrangement (63 reviews)