PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ProFlowers and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ProFlowers
Avasflowers

ProFlowers and Avasflowers Overview

Total reviews
1333
3632
Company responses
12
0
Issues resolved
5
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3632 reviews. It is 2299 reviews more than ProFlowers received since Jan 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with ProFlowers customer support team and Avasflowers customer service.

ProFlowers and Avasflowers Consumer Ratings

Rank
29 out of 277 in Flowers / Florist category
57 out of 277 in Flowers / Florist category
Customer service
26 in category
34 in category
Website
25 in category
37 in category
Exchange, Refund and Cancellation Policy
21 in category
31 in category

According to consumer ratings and reviews, ProFlowers ranks 28 points higher in the Flowers / Florist category than Avasflowers. People gave ProFlowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that ProFlowers has a higher rating than Avasflowers. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave ProFlowers 1.4 stars and it is 76% greater than other in category. Avasflowers however was rated 1.1 stars and it is 64% greater than other in category.

ProFlowers and Avasflowers Rating Details

Customer service
1.3 (265 reviews)
1.1 (1354 reviews)
Reviewer's quote

...Very dissatisfied with proflowers customer service as well..

Kiley

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838
Website
2.1 (254 reviews)
1.8 (1081 reviews)
Reviewer's quote

...All over website it says get flowers on Valentines day. Did checkout and got to see all the fees that are not advertised more than doubling the advertised price. Part of fee is "Guaranteed Delivery on Valentines Day...

Vin E

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990
Exchange, Refund and Cancellation Policy
1.4 (242 reviews)
1.1 (1306 reviews)
Reviewer's quote

...I got refund (I hope) , and will NEVER use them ever again. Stay away from this sorry company!..

PissedConsumer1730728

...As of this writing I am on hold with them for 15 minutes trying to get a refund. It's probably one of their tactics, putting you on hold for 3 hours thinking you'll drop. I'm lodging a complaint with the BBB...

Chisa

ProFlowers and Avasflowers Pros and Cons

Pros
  • Selection
  • Website
  • Initial prices
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Customer service
  • Hidden costs
  • Fraudulant representation
  • Customer service
  • Lack of customer service
  • Poor quality in every way

ProFlowers and Avasflowers Most Positive Reviews

Top rated reviews
5

I have used ProFlowers for years and was always very satisfied with the service. But now that FTD has taken over, they...

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

ProFlowers and Avasflowers Most Critical Reviews

Lowest rated reviews
1

This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

ProFlowers and Avasflowers Latest Reviews

Recent published reviews
1.1

I ordered flowers for my brother-in-law. Flowers arrived dead in 12/16/19. I called and promised delivery on 12/17/19. F...

Read all 1333 reviews
1

Bought a white funeral basket on a white stand with lavender flowers, upgrade sympathy ribbon and card for my aunts...

Read all 3632 reviews

ProFlowers and Avasflowers Products and Services

Most reviewed product and services
  • Proflowers Flowers (416 reviews)
  • Proflowers Delivery Service (210 reviews)
  • Proflowers Arrangement (155 reviews)
  • Avasflowers Delivery Service (873 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (530 reviews)