PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and ProFlowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
ProFlowers

Avasflowers and ProFlowers Overview

Total reviews
3634
1335
Company responses
0
12
Issues resolved
7
5

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3634 reviews. It is 2299 reviews more than ProFlowers received since Jan 10, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Avasflowers customer support team and ProFlowers customer service.

Avasflowers and ProFlowers Consumer Ratings

Rank
57 out of 277 in Flowers / Florist category
29 out of 277 in Flowers / Florist category
Customer service
34 in category
26 in category
Exchange, Refund and Cancellation Policy
31 in category
21 in category
Delivery Service
25 in category
18 in category

According to consumer ratings and reviews, ProFlowers ranks 28 points higher in the Flowers / Florist category than Avasflowers. People gave Avasflowers 1.1 stars for Customer service criterion in Flowers / Florist category and it is 53 points higher than the worst rated brand in this category. At the same time, ProFlowers was rated 1.3 stars for Customer service criterion in this category and it is 61 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that ProFlowers has a higher rating than Avasflowers. Regarding Delivery Service criterion, consumers gave Avasflowers 1.4 stars and it is 71% greater than other in category. ProFlowers however was rated 1.6 stars and it is 79% greater than other in category.

Avasflowers and ProFlowers Rating Details

Customer service
1.1 (1355 reviews)
1.3 (265 reviews)
Reviewer's quote

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838

...Very dissatisfied with proflowers customer service as well..

Kiley
Exchange, Refund and Cancellation Policy
1.1 (1307 reviews)
1.3 (243 reviews)
Reviewer's quote

...I asked them to re-do the order or refund my order and they refused both requests. AVOID this florist!!..

Kristi G

...I got refund (I hope) , and will NEVER use them ever again. Stay away from this sorry company!..

PissedConsumer1730728
Delivery Service
1.4 (1121 reviews)
1.6 (224 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

John p

...Delivery service is fedx and once it leaves their hands they have no control over order. Deliveries are late, after normal business hours. Web site offers expidited delivery but its not bold enough to notice...

PissedConsumer670203

Avasflowers and ProFlowers Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Selection
  • Website
  • Initial prices
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Hidden costs
  • Fraudulant representation

Avasflowers and ProFlowers Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

5

I have used ProFlowers for years and was always very satisfied with the service. But now that FTD has taken over, they...

Avasflowers and ProFlowers Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

This company is a total scam! I bought an on-line coupon that should have saved me $15, instead I find that not only is...

Avasflowers and ProFlowers Latest Reviews

Recent published reviews
1

I ordered a fruit and chocolate gift basket described on the website as fresh fruits and ghiardelli chocolates. The...

Read all 3634 reviews

I ordered a bouquet arrangement for my sisters birthday from PROFLOWERS, which was delivered late! They delivered the...

Read all 1335 reviews

Avasflowers and ProFlowers Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (873 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (530 reviews)
  • Proflowers Flowers (418 reviews)
  • Proflowers Delivery Service (210 reviews)
  • Proflowers Arrangement (155 reviews)