PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about GiftTree and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

GiftTree

GiftTree

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2.1
GiftTree
Avasflowers

GiftTree and Avasflowers Overview

Total reviews
109
3637
Company responses
33
0
Issues resolved
1
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3637 reviews. It is 3528 reviews more than GiftTree received since Aug 20, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with GiftTree customer support team than with Avasflowers customer service.

GiftTree and Avasflowers Consumer Ratings

Rank
18 out of 277 in Flowers / Florist category
57 out of 277 in Flowers / Florist category
Customer service
21 in category
33 in category
Website
19 in category
36 in category
Delivery Service
14 in category
25 in category

According to consumer ratings and reviews, GiftTree ranks 39 points higher in the Flowers / Florist category than Avasflowers. People gave GiftTree 1.6 stars for Customer service criterion in Flowers / Florist category and it is 65 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that GiftTree has a higher rating than Avasflowers. Regarding Delivery Service criterion, consumers gave GiftTree 1.7 stars and it is 84% greater than other in category. Avasflowers however was rated 1.4 stars and it is 71% greater than other in category.

GiftTree and Avasflowers Rating Details

Customer service
1.6 (60 reviews)
1.1 (1355 reviews)
Reviewer's quote

When I called Customer Service after seeing the email, they first told me they emailed me at 11. 05 am (WRONG), then they said they called me then (WRONG), then they offered to deliver it the next day (???). Other than a "Sorry", they offered a $ 20 credit for a future order - their delivery charge...

PissedConsumer1306975

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838
Website
2.5 (56 reviews)
1.8 (1083 reviews)
Reviewer's quote

...Do not bother ordering anything from this website. Not trustworthy AT ALL!!..

Amyra

I ordered a fruit and chocolate gift basket described on the website as fresh fruits and ghiardelli chocolates. The recipient received a basket of junk food (see attached picture). When I called, the company was resistant to provide a satisfactory resolution...

Nancy A
Delivery Service
1.7 (55 reviews)
1.4 (1121 reviews)
Reviewer's quote

Scheduled delivery just does not work. I. e...

Natasha r

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

John p

GiftTree and Avasflowers Pros and Cons

Pros
  • Price
  • Ordering was easy
  • Ease of ordering
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Non delivery of order
  • Inability to fix the problem
  • Timeliness of the delivery
  • Customer service
  • Lack of customer service
  • Poor quality in every way

GiftTree and Avasflowers Most Positive Reviews

Top rated reviews
5

I was worried about the gift basket i bought. But my husband was happy.

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

GiftTree and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I placed an order with this company (Gift Tree) for my girlfriends birthday. I order the balloons, teddy bear, and a...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

GiftTree and Avasflowers Latest Reviews

Recent published reviews
1

I paid A LOT of extra money to ensure that an already overpriced gift was delivered to Kansas TODAY. It is sitting in...

Read all 109 reviews

I placed an order for a mixed, colorful fresh arrangement..it was not delivered the day it was supposed to be, so they...

Read all 3637 reviews

GiftTree and Avasflowers Products and Services

Most reviewed product and services
  • Gifttree Delivery Service (40 reviews)
  • Gifttree Gift Basket (17 reviews)
  • Gifttree Arrangement (8 reviews)
  • Avasflowers Delivery Service (873 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (530 reviews)