PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and FTD as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
FTD

Avasflowers and FTD Overview

Total reviews
3802
668
Company responses
0
0
Issues resolved
10
7

Avasflowers and FTD Consumer Ratings

Rank
59 out of 237 in Flowers / Florist category
35 out of 237 in Flowers / Florist category
Customer service
36 in category
33 in category
Exchange, Refund and Cancellation Policy
33 in category
25 in category
Delivery Service
25 in category
22 in category
Website
37 in category
26 in category

Avasflowers and FTD Rating Details

Customer service
1.1 (1458 reviews)
1.2 (188 reviews)
Reviewer's quote

I am appalled at the customer service. I tried calling and was put on hold for longer than 30 minutes I finally just hung up. After emailing pictures of what I received and telling them I would like a refund and that they could have their ratchet plant back they offered my $10 store credit! Are you...

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...I would like to talk with someone concern this order and my experience with your customer service department..

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Exchange, Refund and Cancellation Policy
1.1 (1396 reviews)
1.3 (158 reviews)
Reviewer's quote

...00 and the dish plant was disgraceful!! Called for a refund!! But it took 4 days and the supervisor told me he would give me 20. 00 dollars back !! :wtf:..

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The supervisor was put on the line and although his English was better he had difficulty negotiating with me as to what my choice was, I stated to just refund my money as the order stated it was canceled. He did not seem to be able to solve my situation as stated in the email I received. I will NOT...

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Delivery Service
1.4 (1214 reviews)
1.5 (143 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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...Worst customer service ever with FTD..

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Website
1.8 (1167 reviews)
2.1 (156 reviews)
Reviewer's quote

AaCall me-Am pissed off your website doesnt work for review to tell you my issue !!!. Call all your service numbers and no one ever picks up even with extended wait time !!! Ordered mom day flowers on 5/5/20 with your rep- SAUL- for delivery locally in Topsham, Me where I called local Avis #....

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...I have emailed 4x's with no response, have messaged them through their website and called twice, was on hold for over 30min both times. Customer service is nonexistent..

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Avasflowers and FTD Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Pretty website
  • Pictures were lovely
  • Nice colorful website
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Communication of issues
  • False order information

Avasflowers and FTD Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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5

My red & white roses are lovely
No complaint, just want to say
Dozen was shy one rose
Want u to know that's all

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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5

THE ROSES WERE BOTTLENECKING BUT THEY REFUNDED ME IN FULL IN 5 BUSINESS DAYS SO IM SATISFIED ALTHOUGH THERE PRODUCT DID...

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Avasflowers and FTD Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

Wow, where to begin.... I submitted a written complain via email on September 30th and have not received a reply and it...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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1

I tried to order 3 bunches of flowers to be sent to the same address and same person. FTD changed me 3 separate fees...

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Avasflowers and FTD Latest Reviews

Recent published reviews
1

This place is a joke. I ordered a plant as a gift for my step dads father that passed away and what was received looked...

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No votes

My daughter's Mother's Day flowers were delivered to the wrong address. Those people were out of town for several days....

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No votes

got an email saying the ordered was delivered successfully but no one showed up so who got my damn order dont think I...

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No votes

Not a word. Sent a letter to customer service. Will see if they respond to that.

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Avasflowers and FTD Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (947 reviews)
  • Avasflowers Flowers (874 reviews)
  • Avasflowers Arrangement (541 reviews)
  • Ftd Delivery Service (183 reviews)
  • Ftd Flowers (127 reviews)
  • Ftd Arrangement (104 reviews)