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Avasflowers

Flowers / Florist
  • 5 ISSUES RESOLVED
  • 3185 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $886 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • I was extremely unhappy and still am 16
  • Flowers 10
  • Product does not match photos 6
  • Extremely discontent 5
  • To get a refund 3

Customers don't like

  • Lack of customer service24
  • Customer service20
  • Poor quality in every way10
  • Delivery7
  • Missed delivery date6
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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $44.1K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Pretty website 4
  • Nice colorful website 3
  • No followthrough 2
  • Pretty ads on website 2
  • Pictures were lovely 2

Customers don't like

  • Customer service9
  • False order information5
  • Communication of issues4
  • Failure to deliver as promised4
  • Failure to fulfill my order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Las Vegas, Nevada, United States #1330446

The worst Flower place to order from ....The flowers that are posted on their website is not what is being delivered .....

so please don't be a dummy and order from them ..... and the sad thing is the customer service is the worst ever put you on hold for a entire hour and never came back and I had you use my other phone to call them..... the flowers they sent for my mother on her birthday you can go to the grocery store and purchase 9.99 flower and would look twice as better than the one they delivered to my mother.

AND they charge an arm and a Leg ...like the get outta her with you scamming website ....

Anonymous
#1324458

Avas is a cheap imitation of FTD.It took 5 days to resolve an issue, and at least 5 hours on the phone with many different Supervisors.

They all told me they would resolve the issue at the time I was speaking to them and nothing happened.So 5 days later they finally fixed the problem.

Anonymous
#1320367

Stay away from this company.They are dishonest.

Good Luck trying to get a refund if you are unhappy. The flowers they delivered were not at all what I ask for. The messed up the message on the card.The customer service is awful.

They flat out lied when I ask if they were local to where I was sending the flowers.I would avoid this place at all cost and I will never order from them again.

FunshineBrown
New Cumberland, Pennsylvania, United States #1307945

I would prefer FTD, hands down. I have had deliveries through FTD in the past and they were always positive experiences. I will not use Avasflowers again.