PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ftd Companies and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ftd Companies
Avasflowers

Ftd Companies and Avasflowers Overview

Total reviews
7
3848
Company responses
0
0
Issues resolved
0
10

Ftd Companies and Avasflowers Consumer Ratings

Rank
42 out of 237 in Flowers / Florist category
61 out of 237 in Flowers / Florist category
Customer service
71 in category
37 in category
Turnaround Time
15 in category
29 in category
Website
17 in category
40 in category
Discounts and Special Offers
35 in category
34 in category

Ftd Companies and Avasflowers Rating Details

Customer service
1 (5 reviews)
1.2 (1481 reviews)
Reviewer's quote

I called FTD and was placed on hold for over 45 minutes after asking to speak with a dupervisor, Because I could not tell the customer service rep (identified as Patty) the name and address of the party that sent the gift, the supervisor would not speak with me. Really! This was a gift from cousins...

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...I talked to customer service after holding for 20 minutes! I was told it would get delivered today and they were sorry! They brag about family owned business and being the best! Never again!..

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Turnaround Time
1.8 (4 reviews)
1.4 (1109 reviews)
Reviewer's quote

At 4:56pm, while speaking with the last C/S agent, I stated that i wanted a refund because there was clearly no way this arrangement would arrive on time. I was told that I had to wait until after 5pm in order to receive the refund (and if FTD did not get an email from the florist to confirm...

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...At the time your company was notified and they provided a credit of 30 dollars to me several days later Marlene Joseph told me that the roses died on Saturday 6/21. And the text were c pink carnations. I called back to ask for a refund and was told I already accepted the 30 dollar credit...

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Website
2.8 (4 reviews)
1.8 (1190 reviews)
Reviewer's quote

I placed an order and they said they would deliver in two days. The delivery never happened so I called them back. They apologized and said they would deliver them today. I got a call back in less than 30 minutes telling me that I had to go on line and pick out a new option because the one I picked...

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AaCall me-Am pissed off your website doesnt work for review to tell you my issue !!!. Call all your service numbers and no one ever picks up even with extended wait time !!! Ordered mom day flowers on 5/5/20 with your rep- SAUL- for delivery locally in Topsham, Me where I called local Avis #....

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Discounts and Special Offers
1.3 (3 reviews)
1.4 (1108 reviews)
Reviewer's quote

For the $105.99 which I was charged, there was a "bouquet" delivered to my mother on her 70th birthday which looked like it was grabbed from the $12 bucket at the local grocery store. Just as pitiful and unimpressive as could be. And the bouquet I ordered was the top tier item! It was...

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I order a MONEY TREE , for a special someone and they received a little dish plant !!! Spent over 77. 00 and the dish plant was disgraceful!! Called for a refund!! But it took 4 days and the supervisor told me he would give me 20. 00 dollars back !! :wtf:..

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Ftd Companies and Avasflowers Pros and Cons

Pros
No votes
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Pitiful quality of the bouquet compared to market cost
  • Lack of delivery and customer service
  • Customer service
  • Lack of customer service
  • Poor quality in every way

Ftd Companies and Avasflowers Most Positive Reviews

Top rated reviews
No votes
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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No votes
5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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Ftd Companies and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I ordered Christmas flowers to be delivered to my daughter in NC on December 21st to be delivered on December 24th, on t...

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1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1.1

I placed an order and they said they would deliver in two days. The delivery never happened so I called them back. They...

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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Ftd Companies and Avasflowers Latest Reviews

Recent published reviews
No votes

I ordered a bouquet That was supposed to include roses and like 3 other flowers. I received a picture of the bouquet...

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No votes

I placed an order June 30th to be delivered on July 1st. Avas called and said they would have to substitute.. and could...

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1.7

I chose FTD, due to their long-standing reputation over the years for great flower arrangements, but obviously, times...

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1

The flowers that were sent to Marlene Joseph on 6 /20 had 3 roses that died the next day and the rest were carnations....

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Ftd Companies and Avasflowers Products and Services

Most reviewed product and services
  • Ftd Companies Delivery Service (2 reviews)
  • Ftd Companies Lavender Beauty-23 Bouquet (1 review)
  • Avasflowers Delivery Service (950 reviews)
  • Avasflowers Flowers (876 reviews)
  • Avasflowers Arrangement (542 reviews)