PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about From You Flowers and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

From You Flowers
Avasflowers

From You Flowers and Avasflowers Overview

Total reviews
1442
3610
Company responses
0
0
Issues resolved
12
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 2168 reviews more than From You Flowers received since Oct 29, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with From You Flowers customer support team than with Avasflowers customer service.

From You Flowers and Avasflowers Consumer Ratings

Rank
32 out of 356 in Flowers / Florist category
56 out of 356 in Flowers / Florist category
Customer service
24 in category
33 in category
Exchange, Refund and Cancellation Policy
19 in category
30 in category
Website
20 in category
35 in category

According to consumer ratings and reviews, From You Flowers ranks 24 points higher in the Flowers / Florist category than Avasflowers. People gave From You Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 61 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 52 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that From You Flowers has a higher rating than Avasflowers. Regarding Website criterion, consumers gave From You Flowers 2.2 stars and it is 76% greater than other in category. Avasflowers however was rated 1.8 stars and it is 59% greater than other in category.

From You Flowers and Avasflowers Rating Details

Customer service
1.3 (532 reviews)
1.1 (1341 reviews)
Reviewer's quote

...I will never use this service again, and this was my 1st time..

Diana P

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B
Exchange, Refund and Cancellation Policy
1.4 (471 reviews)
1.1 (1296 reviews)
Reviewer's quote

...I called the cutomer serveice twice and got two completely different "refund" options both barely covering the delivery fee. They read from scrips like lifeless robots and dont care about your service just the green in your pocket. Save yourself the headache and look else where..

Anthony M

sent flowers for a birthday surprise and expected delivery in the morning...…….. at 12pm still no flowers chocolates or card delivered. A call to them resulted in long waits for them to answer.. had to go through the order section to get a response... terrible and unprofessional service still...

PissedConsumer1716884
Website
2.2 (460 reviews)
1.8 (1072 reviews)
Reviewer's quote

...Website said some items may be substituted due to availability...

Leah s

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990

From You Flowers and Avasflowers Pros and Cons

Pros
  • Website
  • Ease of ordering
  • Company responded to complaint
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Customer service
  • Failed delivery
  • Lack of customer service
  • Customer service
  • Lack of customer service
  • Poor quality in every way

From You Flowers and Avasflowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

From You Flowers and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

From You Flowers and Avasflowers Latest Reviews

Recent published reviews
1.1

I placed an order for a Thanksgiving table centerpiece for my sister in Texas on Tuesday before Thanksgiving. Delivery...

Read all 1442 reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews

From You Flowers and Avasflowers Products and Services

Most reviewed product and services
  • From You Flowers Flowers (360 reviews)
  • From You Flowers Delivery Service (356 reviews)
  • From You Flowers Arrangement (241 reviews)
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)