PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flower Delivery Express and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flower Delivery Express
Avasflowers

Flower Delivery Express and Avasflowers Overview

Total reviews
1659
3610
Company responses
0
0
Issues resolved
6
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 1951 reviews more than Flower Delivery Express received since Sep 21, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Flower Delivery Express customer support team and Avasflowers customer service.

Flower Delivery Express and Avasflowers Consumer Ratings

Rank
55 out of 356 in Flowers / Florist category
56 out of 356 in Flowers / Florist category
Customer service
40 in category
33 in category
Exchange, Refund and Cancellation Policy
37 in category
30 in category
Website
45 in category
35 in category

According to consumer ratings and reviews, Flower Delivery Express ranks 1 points higher in the Flowers / Florist category than Avasflowers. People gave Flower Delivery Express 1.1 stars for Customer service criterion in Flowers / Florist category and it is 45 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 52 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Avasflowers has a higher rating than Flower Delivery Express. Regarding Website criterion, consumers gave Flower Delivery Express 1.6 stars and it is 52% worse than other in category. Avasflowers however was rated 1.8 stars and it is 59% greater than other in category.

Flower Delivery Express and Avasflowers Rating Details

Customer service
1.1 (484 reviews)
1.1 (1341 reviews)
Reviewer's quote

...We would like another chance to demonstrate our commitment to you as a customer. Regardless of whether you choose to utilize this credit, I want you to know that your experience will be the subject of discussion with our entire management staff. My Sincere Regrets, Wesley Berry, CEO..

PissedConsumer1007518

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B
Exchange, Refund and Cancellation Policy
1 (460 reviews)
1.1 (1296 reviews)
Reviewer's quote

I ordered a $90 beautiful bouquet for my sister. I upgraded to their "best" arrangement for an extra $20 and of course the same day delivery. My sister never got her flowers on her birthday, so I called the customer service and Beya (one of the rep.) answered the phone and placed me on hold. After...

PissedConsumer881204

sent flowers for a birthday surprise and expected delivery in the morning...…….. at 12pm still no flowers chocolates or card delivered. A call to them resulted in long waits for them to answer.. had to go through the order section to get a response... terrible and unprofessional service still...

PissedConsumer1716884
Website
1.6 (426 reviews)
1.8 (1072 reviews)
Reviewer's quote

Do NOT purchase flower arrangements from them! Terrible service and overpriced! I had a terrible experience with them. I purchased tulips to be sent to my sister for her 30th birthday. She turns 30 once! She sends me a picture thanking me for the flowers and what are they?!!! Lilies!!!!!!!! I'm...

PissedConsumer879007

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990

Flower Delivery Express and Avasflowers Pros and Cons

Pros
  • Never having to do business with again
  • Website easy to use
  • Great website
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Customer service
  • False advertisement
  • False advertising
  • Customer service
  • Lack of customer service
  • Poor quality in every way

Flower Delivery Express and Avasflowers Most Positive Reviews

Top rated reviews
5

I order flowers to be delivered to my work to myself for my birthday. I wanted to enjoy the oohs and ahs of flowers...

5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

Flower Delivery Express and Avasflowers Most Critical Reviews

Lowest rated reviews
1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

Flower Delivery Express and Avasflowers Latest Reviews

Recent published reviews
1

Dear ...... Please accept my sincere apology for the recent issue you have had with my company. I take your experience...

Read all 1659 reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews

Flower Delivery Express and Avasflowers Products and Services

Most reviewed product and services
  • Flower Delivery Express Flowers (487 reviews)
  • Flower Delivery Express Delivery Service (459 reviews)
  • Flower Delivery Express Arrangement (188 reviews)
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)