PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about EFlorist and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

EFlorist
Avasflowers

EFlorist and Avasflowers Overview

Total reviews
82
3610
Company responses
0
0
Issues resolved
0
7

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 3528 reviews more than EFlorist received since Aug 12, 2008.

EFlorist and Avasflowers Consumer Ratings

Rank
52 out of 356 in Flowers / Florist category
56 out of 356 in Flowers / Florist category
Customer service
40 in category
32 in category
Website
30 in category
35 in category
Exchange, Refund and Cancellation Policy
46 in category
29 in category

According to consumer ratings and reviews, EFlorist ranks 4 points higher in the Flowers / Florist category than Avasflowers. People gave EFlorist 1.1 stars for Customer service criterion in Flowers / Florist category and it is 44 points higher than the worst rated brand in this category. At the same time, Avasflowers was rated 1.1 stars for Customer service criterion in this category and it is 52 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that EFlorist has a higher rating than Avasflowers. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave EFlorist 1 stars and it is 54% worse than other in category. Avasflowers however was rated 1.1 stars and it is 65% greater than other in category.

EFlorist and Avasflowers Rating Details

Customer service
1.1 (45 reviews)
1.1 (1341 reviews)
Reviewer's quote

...nice enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers....

PissedConsumer1310404

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B
Website
2 (39 reviews)
1.8 (1072 reviews)
Reviewer's quote

Website Advertising next day delivery if ordered by 3PM. **False advertising ! Website shows a bouquet wrapped in foil, Flowers are sent flat packed in a Box!!! **False Advertising !! Flowers are sent by Royal mail, which apparently is just normal post !! Missed the occasion missed the sentiment....

Jewelle

This is nothing but a call center who takes part of the money then calls a local florist for a SMALLER bouquet! The flowers I ordered did not look like the picture on their website and was much skimpier. Plus I paid for balloons for the two children and did NOT receive them..

PissedConsumer1711990
Exchange, Refund and Cancellation Policy
1 (37 reviews)
1.1 (1296 reviews)
Reviewer's quote

...Nothing but scammers and cowboys! DO NOT USE THEM! Despite claims they are sending my daughter a full refund within 5 days we are still waiting for her refund to arrive (we have now gone past the 5th day) and do not hold out any hope of receiving it!..

Shayan

sent flowers for a birthday surprise and expected delivery in the morning...…….. at 12pm still no flowers chocolates or card delivered. A call to them resulted in long waits for them to answer.. had to go through the order section to get a response... terrible and unprofessional service still...

PissedConsumer1716884

EFlorist and Avasflowers Pros and Cons

Pros
  • Ordering process
  • Delivery
  • At least i got a refund
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • Customer service
  • Not receiving what i ordered
  • Quality of the item and customer service
  • Customer service
  • Lack of customer service
  • Poor quality in every way

EFlorist and Avasflowers Most Positive Reviews

Top rated reviews
No votes
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

EFlorist and Avasflowers Most Critical Reviews

Lowest rated reviews
1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

EFlorist and Avasflowers Latest Reviews

Recent published reviews

No customer service number for a start... and when asking a simple question such as can the florist be contacted for an...

Read all 82 reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews

EFlorist and Avasflowers Products and Services

Most reviewed product and services
  • Eflorist Delivery Service (22 reviews)
  • Eflorist Bouquet (11 reviews)
  • Eflorist Flowers (5 reviews)
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)