PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and EFlorist as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
EFlorist

Avasflowers and EFlorist Overview

Total reviews
3610
81
Company responses
0
0
Issues resolved
7
0

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3610 reviews. It is 3529 reviews more than EFlorist received since Aug 12, 2008.

Avasflowers and EFlorist Consumer Ratings

Rank
56 out of 356 in Flowers / Florist category
52 out of 356 in Flowers / Florist category
Customer service
33 in category
41 in category
Exchange, Refund and Cancellation Policy
30 in category
47 in category
Delivery Service
25 in category
15 in category

According to consumer ratings and reviews, EFlorist ranks 4 points higher in the Flowers / Florist category than Avasflowers. People gave Avasflowers 1.1 stars for Customer service criterion in Flowers / Florist category and it is 52 points higher than the worst rated brand in this category. At the same time, EFlorist was rated 1.1 stars for Customer service criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Avasflowers has a higher rating than EFlorist. Regarding Delivery Service criterion, consumers gave Avasflowers 1.4 stars and it is 71% greater than other in category. EFlorist however was rated 1.7 stars and it is 82% greater than other in category.

Avasflowers and EFlorist Rating Details

Customer service
1.1 (1341 reviews)
1.1 (45 reviews)
Reviewer's quote

...Customer service is very poor still have not gotten what I wanted the flower arrangement that they guaranteed some BS after PS I would like to get an attorney and I just might..

David B

...nice enough to travel to the correct home address to hand deliver the flowers) Once opened after 24hours of being in a box they were all dead!!! I called customer services and spoke to a lady who wasn’t the slightest bit remorse after I explained it was an apology gift. She offered to refund my delivery but do nothing about the poor state of flowers....

PissedConsumer1310404
Exchange, Refund and Cancellation Policy
1.1 (1296 reviews)
1 (37 reviews)
Reviewer's quote

sent flowers for a birthday surprise and expected delivery in the morning...…….. at 12pm still no flowers chocolates or card delivered. A call to them resulted in long waits for them to answer.. had to go through the order section to get a response... terrible and unprofessional service still...

PissedConsumer1716884

...Nothing but scammers and cowboys! DO NOT USE THEM! Despite claims they are sending my daughter a full refund within 5 days we are still waiting for her refund to arrive (we have now gone past the 5th day) and do not hold out any hope of receiving it!..

Shayan
Delivery Service
1.4 (1109 reviews)
1.7 (32 reviews)
Reviewer's quote

...Multiple conflicting emails on delivery. Left flowers on porch, in the winter. VERY POOR CUSTOMER SERVICE..

Cheryl l

...I’ll follow my own advice, and try one of the other companies who can provide a Flower Delivery Service, and who might also value me as a customer. ‘Or perhaps a locally-based florist (—a real one) closer to the recipient is actually the answer..

Simon M

Avasflowers and EFlorist Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Ordering process
  • Delivery
  • At least i got a refund
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Not receiving what i ordered
  • Quality of the item and customer service

Avasflowers and EFlorist Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

No votes

Avasflowers and EFlorist Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

Avasflowers and EFlorist Latest Reviews

Recent published reviews
1

Ordered flowers for a friend. Company didn’t have them in stock so without my permission they upgraded my purchase I...

Read all 3610 reviews
1

Delivered wrong address 24 hours later than due - Saturday 4pm! Next door 1/2 miles away kept box unopened and...

Read all 81 reviews

Avasflowers and EFlorist Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (866 reviews)
  • Avasflowers Flowers (864 reviews)
  • Avasflowers Arrangement (529 reviews)
  • Eflorist Delivery Service (22 reviews)
  • Eflorist Bouquet (11 reviews)
  • Eflorist Flowers (5 reviews)