PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Avasflowers and EFlorist as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Avasflowers
EFlorist

Avasflowers and EFlorist Overview

Total reviews
3638
89
Company responses
0
0
Issues resolved
7
0

Avasflowers was first mentioned on PissedConsumer on Feb 16, 2012 and since then this brand received 3638 reviews. It is 3549 reviews more than EFlorist received since Aug 12, 2008.

Avasflowers and EFlorist Consumer Ratings

Rank
57 out of 277 in Flowers / Florist category
53 out of 277 in Flowers / Florist category
Customer service
33 in category
42 in category
Exchange, Refund and Cancellation Policy
30 in category
48 in category
Delivery Service
25 in category
17 in category

According to consumer ratings and reviews, EFlorist ranks 4 points higher in the Flowers / Florist category than Avasflowers. People gave Avasflowers 1.1 stars for Customer service criterion in Flowers / Florist category and it is 53 points higher than the worst rated brand in this category. At the same time, EFlorist was rated 1.1 stars for Customer service criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Avasflowers has a higher rating than EFlorist. Regarding Delivery Service criterion, consumers gave Avasflowers 1.4 stars and it is 71% greater than other in category. EFlorist however was rated 1.7 stars and it is 80% greater than other in category.

Avasflowers and EFlorist Rating Details

Customer service
1.1 (1356 reviews)
1.1 (48 reviews)
Reviewer's quote

...They were not delivered and have got no satisfaction from Ava's Floral delivery Customer Service!!! Not recommended..

PissedConsumer1744838

Ordered flowers and chocolates to my cousin in law for her birthday last week, no sign of the flowers or chocolates, some ridiculous email from their customer service team saying the item was delivered and nothing! Truly a terrible experience how is this company still in operation given all the...

PissedConsumer1754073
Exchange, Refund and Cancellation Policy
1.1 (1309 reviews)
1 (40 reviews)
Reviewer's quote

...I need a full refund Kelley Burnett 210-548-8260..

Shloimy

...She offered to refund my delivery but do nothing about the poor state of flowers. It’s the gift that matters not the money! So disappointing. AVOID this company...

PissedConsumer1310404
Delivery Service
1.4 (1122 reviews)
1.7 (35 reviews)
Reviewer's quote

Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

John p

...I’ll follow my own advice, and try one of the other companies who can provide a Flower Delivery Service, and who might also value me as a customer. ‘Or perhaps a locally-based florist (—a real one) closer to the recipient is actually the answer..

Simon M

Avasflowers and EFlorist Pros and Cons

Pros
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
  • Ordering process
  • Delivery
  • At least i got a refund
Cons
  • Customer service
  • Lack of customer service
  • Poor quality in every way
  • Customer service
  • Not receiving what i ordered
  • Quality of the item and customer service

Avasflowers and EFlorist Most Positive Reviews

Top rated reviews
5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

No votes

Avasflowers and EFlorist Most Critical Reviews

Lowest rated reviews
1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

1

Never use this company. The flowers delivered were wilted and horrible. I felt like crying when I received this bunch....

Avasflowers and EFlorist Latest Reviews

Recent published reviews
1

My daughter in Maine sent me Avasflowers in GA for my Xmas eve party centerpiece. The flowers arrived the day AFTER...

Read all 3638 reviews
1

Flowers arrived 8 x Rose's 5 x freesias - £34.99 shocking value for money.

Read all 89 reviews

Avasflowers and EFlorist Products and Services

Most reviewed product and services
  • Avasflowers Delivery Service (874 reviews)
  • Avasflowers Flowers (866 reviews)
  • Avasflowers Arrangement (530 reviews)
  • Eflorist Delivery Service (23 reviews)
  • Eflorist Bouquet (12 reviews)
  • Eflorist Flowers (7 reviews)