PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bloomex USA and Avasflowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bloomex USA
Avasflowers

Bloomex USA and Avasflowers Overview

Total reviews
60
3875
Company responses
0
0
Issues resolved
1
10

Bloomex USA and Avasflowers Consumer Ratings

Rank
17 out of 241 in Flowers / Florist category
60 out of 241 in Flowers / Florist category
Customer service
11 in category
38 in category
Delivery Service
10 in category
28 in category
Exchange, Refund and Cancellation Policy
8 in category
35 in category
Website
19 in category
40 in category

Bloomex USA and Avasflowers Rating Details

Customer service
2.1 (30 reviews)
1.2 (1497 reviews)
Reviewer's quote

...During the live chat option customer service would reply back and say they will process it ASAP. However no follow up has been done and the order was never received. I tried called the customer service number several times over the week and it would go to a message with again no follow up...

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I recently called their customer service and complained that the seeds of their sunflowers were defective and that I wanted them to send me a free bunch of sunflowers so I could harvest the seeds and try again. They did not honor this request. I Still do not understand why it did not work in the...

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Delivery Service
2.1 (29 reviews)
1.4 (1251 reviews)
Reviewer's quote

I ordered flowers for my mother on 5/7 and had a delivery date of Monday May 11th. Sunday delivery was not available. I called my mom to tell her so she wouldn't think I forgot her on this special day...

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Their delivery service said by 4. They called my wife instead of calling me, that ordered the flowers, to see how long she will be there. It’s a surprise...

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Exchange, Refund and Cancellation Policy
2.1 (28 reviews)
1.1 (1429 reviews)
Reviewer's quote

I ordered for mothers day, day after they sent me an order status saying refunded, I reached out to them and 2 DAYS they responded saying they cant do my order. Leaving me running around 2 days before mothers day trying to get some more flowers ordered. Still waiting on a refund and after reading...

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...to mention the next day the flowers have already started to die! They offered me a $20 credit good for a year (as if I would shop with them again) and a $10 refund, TF!!!! All that on a $109 purchase, get the *** out of here. I told Them nope that’s not good, they then hit with a $20 refund. I will never do...

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Website
2.7 (26 reviews)
1.8 (1203 reviews)
Reviewer's quote

I wish i had read all the terrible reviews before ordering from this website. Its seriously a scam! I have had the same experience as 100 other customers. They deliver it to the 'wrong address' and then never return the money...

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So I called Customer service as I could get nothing through their website and the lady this morning told me they had the wrong email and then to find out they even had the wrong address and here it I'd almost 5om and again I'm on the phone again which I've been holding for 25 minutes. I paid almost...

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Bloomex USA and Avasflowers Pros and Cons

Pros
  • Diversity
  • Price
  • Design
  • I was extremely unhappy and still am
  • Flowers
  • Extremely discontent
Cons
  • You will end up giving your special or loved ones garbage
  • Everything horrible service
  • Ruining a surprise
  • Customer service
  • Lack of customer service
  • Poor quality in every way

Bloomex USA and Avasflowers Most Positive Reviews

Top rated reviews
5

unacceptable experience!!!!
I ordered Red roses for delivery the next day. Pink roses were delivered! Contacted managemen...

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5

I ordered flowers from Avas for my anniversary and they arrived two days late and all were dead. I called and was told...

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4.9

My order was failed first, but after three recalls i got an order, a gift card and a satisfactionLike
Customer service was...

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5

This company is an absolute scam! Do not trust them to get your flowers delivered on time or anything they tell you! We...

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Bloomex USA and Avasflowers Most Critical Reviews

Lowest rated reviews
1

3:32 PM
Ang enters the chat
Ang
3:32 PM

Hello! How can I help you?
You
3:32 PM
order #1807351
You
3:33 PM
rec'd this em...

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1

Ordered flowers for ill friend was scheduled for same day delivery they arrived 24 hrs late, customer service very rude,...

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1

How do you get money back from bloomex company

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1

This company sent me too many flowers. I ordered one dozen red roses and received 14. I am on a small budget and I am...

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Bloomex USA and Avasflowers Latest Reviews

Recent published reviews
1

I placed an order for a bouquet to welcome home my uncle in the US from a long stay at the hospital. My credit card was...

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2.3

I order flower yesterday and had to give her my email address 5 times and was told I would get an email, which i never d...

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1

I ordered flowers for my mother on 5/7 and had a delivery date of Monday May 11th. Sunday delivery was not available. I...

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1

I was looking to order from a Brick and Mortar business to send flowers to my Granddaughter for her birthday. This...

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Bloomex USA and Avasflowers Products and Services

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  • Avasflowers Delivery Service (951 reviews)
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  • Avasflowers Arrangement (543 reviews)